Get matched with top ducts & vents installers and replacers in Highland, MD

"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Doug at Bamford came on time and had the water heater installed without any problems. Smooth service from start to finish.
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"Josh did a great job assessing our older carrier heat pump. he was honest and laid out the expenses of replacing the old heat pump fan and the other parts needed."

"The technician was extremely thorough. Replace the thermostat batteries and furnace filter (I provided the parts), checked for any carbon monoxide leaks, checked the condition of furnace components, and found some bare wires that he taped up."

"Everything went great. My AC died and it was close to 20 years old so I wanted the whole unit replaced. I have 4 young kids so no AC in the summer was not a pleasant option. The owner came out on site the day we called and was able to have the new unit installed the next day. I have dealt with many HVAC companies in the past as an Insurance Adjuster. These guys exceeded my expectations and were very reasonable on price. I highly recommend using Buric Heating and Air Conditioning!"

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Excellent service from Hecomo. Technician did not try to push purchase of a new HVAC system even though there were major issues with our system, feel comfortable while talking with an advisor. Very knowledgeable, patiently, friendly and nice person, answer all my questions. Later on, we decided to replace the whole new system with fair price and wasn’t ripped off as others. Very professional and well trained technician. I will definitely use them again."

"I hired "PipeWorks" to install a water heater . Their price was reasonable, their response was quick, they worked with my schedule! The installation was completed timely, efficiently , and expert professionalism I would highly recommend them to anyone with confidence."

"I HIGHLY RECOMMEND HVAC Superior Solutions Inc!! They came over to diagnose my AC problem on very short notice. I decided to get a whole new system and they took great care in all the details and worked overtime to get the job completed. I am very satisfied with the new system and with the great customer service."

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."