Get matched with top water heater repair or service pros in Highland, MD

"Vince told me outdoor spigot could be repaired and did not need to be replaced which saved me money. He also replaced a vanity faucet which I provided. He was quick, efficient and honest. The most important thing was he discovered a serious problem with the way my water heater was vented. The exhaust pipe had been cut wrong and glued together. It was ready to come apart and could have vented carbon monoxide into the basement. (We do have CO detectors but this is still scary) We had this water heater installed a couple of years ago by another well known local firm that I don't know if I can name here. It did fail inspection by Howard County 3 times after initial install. Failure was all related to the vent and probably should have never passed. Anyway, by pure luck it was discovered and fixed. Thank you Vince!!"

"I called several companies to price the installation of a water heater, and chose Modern Plumbing not only because the price quoted was very competitive but because Brian S., the owner, gave me frank and sensible advice on what type of water heater I needed. They picked up the water heater I purchased from Home Depot, installed it with a drain pan, and hauled away the old one. Brian even checked out my sump pump and advised me that the discharge pipe was obstructed and that I needed to take care of that or risk the pump motor burning out. I couldn't have been more pleased with the professional, friendly, and efficient service."

"Very professional service. They gave transparent quotes upfront. Replaced both water heaters for me quickly and smoothly."

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"We needed a water heater replacement due to a leak in our existing unit. The company came out promptly after our phone call, provided an estimate, and came back first thing the next morning with a new water heater to install. The owner and staff were patient in answering any questions that we had and did an amazing job cleaning up after they were finished with installation. They went above and beyond to ensure that we were very satisfied with their service. They never made us feel as if they were rushing to complete the job. We would highly recommend them!"

"As always, National Water does a great job for me.  Dave and his company have been the sole water support for my home since we built and moved in Aug. 2003.  They are incredibly responsive - for example, our hot water heater went out at 11pm on a very cold winter night back in 2005.  I called the emergency line, expecting to leave a message.  Not only did I get an answer, but they were out the very next morning to resolve the problem.  Another time, we were out of town, and our water stopped working over the weekend.  We had a house guest at our home, we called, and on Sunday afternoon National Water was there! <br /> <br /> Besides emergency issues, Dave and his team provide excellent maintenance services.  We are on well water, which in our case has created a few issues:  Poor water pressure, hard water and after storms, dirty water from mud and sand.  National Water has put on systems to our water to resolve all three of these issues.  They maintain it annually and are available for any problems.  <br /> <br /> National Water, several years back replaced our hot water heater to a much more energy efficient system that never runs out of hot water!  <br /> <br /> As I stated previously, Dave and his team in our opinion are the only water team to work with in this area!"

"Both Justin and Charlie came out and were very thorough in explaining the process. I was very pleased and well informed in what was happening when replacing my main water service line. The crew that came out were in time and did a great job in communicating and avoiding disruption to the property. I reached out to my community on recommending a good plumbing company; after a total of about 25 responses, 22 of them suggested Heil Plumbing! Thank you to the family and crew of this company and I will make sure the appreciation is communicated through our social networks."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"They responded quickly to my call for an emergency drain cleaning. The backup occurred at 7pm and a crew was on site by 10pm. A "supervisor" came by about 10:30 to discuss full service options, i.e., providing cleanup (mitigation) and restoration (through a subcontractor). This sounded great at the time, but turned into a nightmare. The sewer line cleaning was not covered by homeowners insurance, and was very expensive in my opinion ($600). Their video inspection of the line after cleaning showed root intrusion, and they gave two quotes, one to repair, one to replace the whole line. Both were excessive (yearly maintenance annually, even at $600 a pop, for 10-yrs would be cheaper). The mitigation was completed in 4 days, including carpet and drywall removal, cleaning and disinfecting, and drying with 16+ portable fan units. The subcontractor they use for restoration, Three Rivers Builders, and their associated subcontractors, were a nightmare. It took 5 months for them to come to an agreement with my insurance company, Allstate (who themselves were not blameless in the delays). The quality of the work was generally poor, and took months longer than the original estimate of 4-weeks. Finally, work crews used materials from my garage that they did not supply, and subcontractors would damage existing conditions and/or work done by the prior contractors, and it would never be repaired. I finally kicked them out of my house and completed the "punch out" myself. I would definitely NOT recommend Roto-Rooter, particularly their restoration services performed by Three Rivers Builders."