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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

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After reading Watry Homes reviews on this site, we contacted them in March. I had reached the point where I no longer wanted to maintain the house, and after researching siding options and speaking to other home owners, was seeking a contractor to install what I believed was the best siding solution, Hardy Plank. It was our intention to have the work done before the summer months, to avoid the disruption and scheduling conflicts which inevitably happen in high season.

Scott Watry came out and inspected/measured the house on March 17, presented window options and gave an overview of the process. Within a week we had an estimate and we gave him the commitment assuming the work would begin as soon as materials were received within a few weeks. The project did not get underway, however, until June 4th, the day I was leaving for two weeks of travel. My wife provided daily updates in my absence, and glowing reviews of Scott's workers, specifically, Paul and Rob who came in and installed the windows and doors. I met these guys later and they are true professionals who pay close attention to detail. The siders were also efficient and meticulous in their work, and cleaned up every day. The crew had a few guys, but Roberto, who appeared to be their lead, was very responsive to every question or request, and went out of his way to be accommodating. Splattered paint on a portion of our patio and sill appeared to be their only misstep.

In the end, we have a job that met our expectations in terms of quality, fit and finish. It was the punch list of several small items and requests which was emailed to Scott in mid-June that made the final conclusion of the project a little rocky. It turned out that part of the roof over our den did not receive adequate flashing necessary to prevent a leak that ensued after five days of rain. Scott insisted that it was the result of layers of caulk installed by someone else, inadequately sealing an inside corner of the roof. Dan, who was sent out later to make the repair, said the caulk and sealing had been done by their siders, and was still wet. Scott agreed to place a drywall patch in the interior ceiling where there was water damage, but I spent the better part of a day painting the ceiling, trim and walls to original condition once this was done. This put a damper on an otherwise great experience with Watry.

We totally respect Watry's workers and the diligence they exemplified every day. My feelings about Scott with him not taking ownership of the leak and the damage it caused was unfortunate because it would have been so easy to simply do so without casting blame on others. I also feel it would have been appropriate to personally stop by at the project's conclusion (today), to ensure he had a satisfied customer. As it was, he called and asked me to give a check for final payment to his worker before he left, without asking me if I was completely satisfied. In my view, the size and scope of our project would dictate that he do so. 

However, I would not be hesitant to recommend them as a reference primarily because of his crews.

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"We ordered a custom Table Pad for our Dinning room table. The directions to trace the table edge was clear and concise and the Pad was a perfect fit!"

"This company ranks the highest with me. From the initial measuring and estimate, to the installation, and then a minor manufacturing issue, I could not be happier with choosing Superior to install my windows. It took me almost 6 months of research before finally pulling the trigger to hire Superior. I went overboard and got estimates from 9 different businesses. They used different window manufacturers and for one reason or other (my comfort with the business, quality of window or cost), all were eventually crossed off the list. In a last ditch attempt to find other service providers before having to settle for someone I already crossed off, I stumbled upon Superior! When I called to set up my measurement appointment I found out that they used a window I was already well educated on, and was on the top of my list! Ryan came out to measure, he was very knowledgeable, personable, and I felt comfortable with him. He was going to be doing the actual installation as well. When I received the quote, it was $2,500 less than an identical quote from another installer. I was already sold on the product, felt comfortable with who was going to be doing the install, it was a no brainer to go with Superior. The windows were ordered, installation was scheduled once they came in, and the whole process was flawless! Once Ryan started working, it was very obvious he is a perfectionist. The sliding door and windows were installed perfectly. I did find a scratch on the glass of one of the windows, and the office manager Stephanie, came out to inspect it and ordered a new window pane for me and then came to install it once it arrived. Ryan and Stephanie had really made this big purchase happen for me with very little effort on my part. They have handled every little issue that came up to my complete satisfaction with great professionalism. I would love to hire Superior for additional work I was to complete in my house!"

"4 hour drywall repair package purchased. Drywall repair took 2 hours and was done well. Provider offered to come back to make up the 2 hours with painting the drywall and also LR ceiling. In this process he moved a heavy cabinet I specified must not be moved as it would scratch the hardwood floors.  The floors were deeply scratched necessitating a $1300 sanding and refinishing project for my floors."

"Very pleased with the finished quality of the work . Completed in a timely manner and job site left in good order. Quality of installers work was excellent.  Installer friendly and and professional"

"We provided funding and he purchased and installed storm windows,   His supplier did not notify him when his order came in and he was not extremely diligent in checking with them. That plus the time to make custom windows pushed the work from Jan into the first day of spring.   He did make all measurements correctly and did a good job on the install.
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A handyman company with a Christian perspective. Not everything needs to be replaced but some things can’t be repaired - I always work with the customer to find the best solution.

"Words cannot describe the amazing job Curt and his team did on my condo.  I recently moved into a beautiful two-level loft with the layout of my dreams.  The only problem was that I despised the paint colors on every single wall in the place.  The project would require extremely technical painting as the walls were not in good shape.  There were holes and uneven patches hidden throughout; areas that were extremely high with lots of curves, ledges and angles.  The place also had closets with built-in shelves and drawers that needed to be removed prior to painting. Curt was fantastic throughout the entire project.  He kept in touch with me prior to the project to discuss colors and ideas.  There were some glitches along the way, one being that the owner needed to stay in the place an extra week, which would require us to postpone the project a full week.  Curt was extremely accommodating and adjusted his projects to make the timing work.  I’m a very picky and fickle person, and own up to the fact that I was probably one of Curt’s more high-maintenance clients, especially when it came to choosing my paint colors. He is an expert in color, and knows what will look good in a north vs. south facing room/rooms with little or no light and natural light. Curt was extremely patient with me, allowing me to take my time in selecting the colors.  He offered opinions that kept my personal tastes in mind.  On multiple occasions he told me that he would not feel like he was done with the job  unless we ended up with a place that I loved.  And love it I do.  Per his suggestion, we decided to do two-tone faux painting on the concrete beams throughout the place which are absolutely beautiful.  My father is in the hardware business and has a good eye for what constitutes quality work. When he saw what Curt and his team had done with the place he said it was some of the best painting he had ever seen.  I sometimes find myself just staring at the walls in awe of how beautiful they are. I have found a painter for life, and when I purchase my next home, I will make sure it’s a place where I hate every paint color so that I can go through the process of painting all over again.  He made a stressful project an extremely pleasant experience for me and I will be forever grateful."

Full service design, build and remodel contractor. Servicing SE Wisconsin since 2016. Our team does it all from light updates to full renovations. Our experience team of installers is ready to transform your vision to reality.