Get matched with top refrigeration system pros in Jacksonville, FL

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Mark Appliance Repair was able to come the same day that I called. They texted me to let me know they were on the way. Tim was knowledgeable and respectful. The refrigerator is running well and we have no further problems. I would definitely recommend them for all appliance repair needs."

"Tyson and Wyatt are exceptional. I called on Friday and they came Monday morning to fix my frig. I expected to wait a long time. Once at the house, they were efficient, fast, thorough, helpful, and helped me with some other issues as well. I especially liked that they offered to wash in the inside of my freezer after the repair, swept and cleaned behind the frig and even offered to put food back in the freezer for me! I’m planning to hire them to install a new kitchen faucet and garbage disposal and will use them for any and all of my household appliance issues. We are seniors and felt very safe having them in our home. This kind of quality service should be rewarded with tons of referrals and jobs. I know that I will refer and refer and refer. Thank you Tyson and Wyatt. Thank you Angie’s List."

"I had previously had a different company come out and take a look at the fridge the guy told me that I had a refrigerant leak and it would be about $1500 to fix it. Thankfully I got a second opinion from Mark. All it needed was to be defrosted. He was professional and on time and fixed the issue right away. I have had zero problems since"

"I receive 3 quotes from 3 local companies and Waycoff’s had the best deal and Rep. I would ask for Tracy if you need a new system. I bought a two stage 16 seer Bryant with all the bells and whistles. I also have online AC controls so that is why the higher cost. My humidity is kept at 56%. It really hits you when you go outside, it’s like walking through a humidity barrier. The installers were great also. The system comes 3 years parts and labor from Waycoff’s. Never had that offer before."

"I came home and I had some water leaking from my refrigerator. It turned out to be the water line that fed the icemaker and water dispenser. I called them up and in less than an hour I had somebody at my house to repair the damaged water line. They cleaned the area after they were done. They just fixed it quickly, identified the problem quickly and the pieces that they had to replace were included in the price of the visit. It was really inexpensive."

"The GOOD: So nice to call a company and get a person answering the phone on the first or second ring and it was a HUMAN. The BETTER: I told them it was urgent they were here in two hours. The BEST: I told them I thought it was the heating element, they picked one up from parts supply warehouse on the way got here. Told me it was NOT the heating element (save your money) call an electrician, it is the outlet. BOOM, mic drop... Further referred me to a reputable electrician who ALSO came out same day. Jason gave me a magnet business card I put on the side of our washer... DEFINITELY the ONLY appliance repair shop I will call for the foreseeable future. P.S. They do not offer discounts, but they also dont give BS and they dont charge you for things you dont need. Best Angie referral EVER!"

"Came in and fixed the AC after the original installer tried to bilk us out of 3 times the amount."

"The services was great very satisfied with the repair man. I would definitely use again and recommend to others."

"Ace Air conditioning & Appliance is honest, straightforward and did a good job but I do not remember how much it cost me. What it ended up being was the drain pipe from the air conditioner were pulled out and the water runs off drains out bad, that was clogged up and they came out and cleaned it out. They were very, very good. The young man actually went a little bit above and beyond what they were supposed to do. I felt that they were reasonable. I think they came right away. I don't put names in my phone book unless I like them."