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"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Quick contact and scheduling of first visit. Competitive quote and the work was done professionally. Follow-up visit to address a minor annoyance was also very prompt. Well prepared to work with different circumstances and contingencies on a roof-top heat pump replacement which required crane to access. I would strongly recommend."

"I was finding water pooling next to my Amana refrigerator top/freezer bottom. Called Affordable Appliance. Had to leave a message but they called me back the same day and gave me a window of time when they could be there. Jeff showed up on time, gave me an estimate, and fixed the problem! The likely culprit was a rubber valve in the back which tends to 'gum up' and become sticky, leading to a backup in the drainage system. He thawed all the ice in the vents and removed the ice that accumulated in the bottom of the freezer. Appreciated the clear communication, quick troubleshooting, and professionalism. Thanks!"

"I'd been meaning to find a quality plumber more local to me than the one I'd been using and kept putting it off. Disaster struck yesterday when our hot water heater decided to start leaking water everywhere so in a hurry I decided to focus on "local" and not worry on "quality". Luckily I got both, and fast to boot! I've seen friends of mine go through hot water replacement and it always winds up being a multi-day affair, in this case I had someone at my house less than an hour after I called and by the end of the day we were good to go. Angel pointed out a handful of things surrounding our old heater which also needed improvement, not surprising considering our house predates indoor plumbing and things have just been grafted in here and there over the decades. He even pointed out some electrical work that he recommended we look into having done, again not surprising but it was another sign that he cared about quality and is looking out for his customers. I couldn't have been happier with the whole process and am pleased that I've managed to find a quality, local plumber after all."

"Repaired dryer, cleaned and rebalanced the washer. Very pleasant and professional."

"They responded quickly to my request for a quote, and scheduling was easy. We needed to order a part, which they did, as well as locating the manual for us since we are not the original purchasers of the range hood. Their repair rate was very reasonable. Overall it was a successful experience."

"Allen was a lifesaver and excellent to work with! Our refrigerator stopped cooling at 4:30pm on a Friday before a hot summer weekend. I found Al's Applicance Repair on Angie's List and left a message around 5:00pm. Allen returned my call within minutes, was able to locate and obtain the necessary parts after hours, and repaired the refrigerator that evening in about 75 minutes. He and his assistant were professional and a pleasure to work with, and the rate was fair and reasonable. We are grateful for his attentiveness and willingness to help on a Friday evening! I would certainly use Allen for my next applicance repair."

"I can see myself getting addicted to this service. I've completed more home repairs in the past month than I have done over the last two years. I used to spend a lot of time googling or calling different places depending on what project I was undertaking, often times giving up out of frustration, but now I've found a single reliable source for all my home repair needs. From plumbing issues to yard repair Dwelling makes the entire process incredibly easy and all of the professional assessments have been accurate and the guidance easy to understand and thorough. Highly recommend,"

"On time, Knows his job well. Replaced my old toilet"

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This was about as seamless a kitchen renovation that one could ever hope for.  Dave listened carefully to the goals we wanted to achieve in our kitchen, and was patient with the design adjustments we wanted to incorporate as we considered each version of the design plans.  One cabinet in particular that was added toward the end of the design process was brilliantly conceived on his part--a cabinet to store large items that looked like a lovely piece of dining room furniture, with exterior shelving and drawers. It is a centerpiece in the kitchen.  Dave was careful to preserve important walk ways in our kitchen so as to not create bottlenecks--an important element in this centrally located kitchen.  His advice on style and color of cabinetry was also highly valued in our desire to achieve a cleaner and brighter look, yet one that was still consistent with our 1931 Colonial.

The Brookhaven cabinets are beautiful and well-made.  While they are pricey, Dave was able to steer us to take advantage of a manufacturer's discount.  The selection of hardware that was available without incurring additional cost was completely adequate, and we took advantage of this option.

Installation of the cabinetry was smooth and timely.  We decided to make a last minute change to the placement of our microwave, which necessitated the order of a new drawer.  This took longer than we had hoped, but understood that this was not a Kitchen Center issue, but rather one of the manufacturer, as each items is custom made.  When the drawer arrived, it was without a front--this added more time. 

Once the cabinetry was installed, irregularities were minimal.  Dave and a service that works with him tended to adjusting hinges, covering screw heads, and painting areas that needed to be smoothed. 

Overall, working with the Kitchen Center exceeded our expectations.  Communication and responsiveness were excellent.  They partnered well with our contractor so that there were no glitches or last minute surprises--almost unheard of for a kitchen renovation.  The quality of the design and workmanship has made for a space that we are loving, and our only regret was that we did no redo our kitchen sooner!

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