Get matched with top refrigeration system pros in Sacramento, CA

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Sac Metro Appliance repair was efficient, friendly company. Was glad I found this company. I would highly recommend to family and friends. Five out of five stars!! I am grateful!!"

"Matt called very quickly and followed through. His recommendation and price was the best that I can find. I had a new water heater in less than twenty four hours. Will use in the future."

"They showed up and had it fixed within minutes, however 2 days later it went out again. They came back and again fixed it pretty quick, however it went out the next morning . Other than telling me the system was old they didn't say the system needed anything, but did try to get me to make an appointment with their sales guy. My guess is that the service guy gets a commission if customers by a new unit. I think that would explain why they don't waste time fixing old systems for a few hundred dollars and more time trying to sell you a new system for several thousands."

Since 2015, we have been specializing in small and large appliances of all major brands and models! We also can work on HVAC services and repairs! We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today! \n

"I still have water leaking inside my refrigerator. I need to call him back to makesure it is repaired."

"I called Crieg looking for someone to help get a rental in top shape so I could sell. He was responsive and very accomodating. He approached things methodically and had attention to detail, I had quite a laundry list of things to get done from as simple as chalking 2 skylights of which one leaked causing damage to the interior ceiling requireing the drywall replacement. Crieg was versatile and was able to handle anything I threw at him. I kept him busy for about 50 hrs and it was money well spent. One of the only people I could find on AL to work on a straight dollar per hr basis.
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"You sent over the wrong kind of business. They don't do the repairs I needed. They were very nice but wrong industry."

"Great. We had ice in about a couple of hours & it has been working fine. Repairman was prompt, pleasant, and work was completed quickly"

"We reluctantly conclude that dealing with Park Mechanical and Lennox has been an expensive mistake for us. In July 2013 we signed an “investment agreement” with Park to install a new Lennox furnace and air conditioning system in our house, to replace the old system, at a cost of over $10,000. Then we learned that the five-year Lennox warranty would be good only if we paid Park to inspect our system periodically, to certify that it has been “properly maintained.” To accomplish this we were persuaded to join a Park program called the “Shamrock Club,” under which we have been paying Park $99 a year for periodic inspections to certify that the equipment still qualifies for warranty coverage. One such inspection, in January 2016, declared the system to be correct and operational. But in May 2016, when the first hot weather arrived and we turned on the air conditioning, it did not work; there was no cooling. A Park technician found that something called the TXV valve had failed. After several hot days waiting for the replacement part, the valve was replaced and the system worked again. The repair was considered a warranty issue, and we were not charged. Similarly, on March 28, 2017, a Park technician inspected the system, found it to be functioning normally, and declared it to be “on maintenance.” At the beginning of May 2017, however, when the weather turned warm and we turned the system to “Cool,” it failed again. A Park technician found that all the refrigerant had leaked out, and refilled it pending permanent repair of the leak. On May 15 the technician returned and told us we would be charged $238 for the refrigerant and additionally for the labor to fix the leak. This time we learned that the Lennox warranty covers only the parts themselves that fail, and not the labor or the refrigerant needed due to the failure. No leak was found, and we were informed that the next step would be to inject a florescent marker dye into the refrigerant to show the leak – at an additional cost to us of $395. This failure is due to a failure in Park’s workmanship or in the Lennox equipment itself. The cost to fix it should be covered by warranty. Our disappointment with Park also includes Lennox, which offers only minimal warranty coverage for its products. Our experience may indicate why the company has so little confidence in what it sells. Our specific issues are: 1) Having to pay extra for warranty coverage on expensive new Lennox equipment. 2) The warranty does not cover labor and other costs that are likely when warranted equipment fails. 3) Our Lennox system has failed twice in the space of a year. This is not acceptable reliability. 4) Every Park inspection of our system has declared it to be operational and adequately maintained, including those immediately before the two equipment failures."