Get matched with top refrigeration system pros in Austin, TX

"We have had an ongoing issue with our Lg refrigerator.Steve was amazing, professional and very good at communicating the issue which was diagnosed and repaired within 2 hours. Would definitely recommend it."

For over 48 years we have been a family owned business in Taylor, TX. We take great pride in our experience, expertise, quality and the customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.\n

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"A very good experience. After talking to Steve, the company owner, explaining my wine refrigerator issue, he was at my house within the hour & had the repair done in 30 minutes! Awesome job performed by the Marine veteran who served our country. Would definitely use again!"

Service First HVAC & Electrical is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

Small and honest company that offers service for hvac residential and light commercial businesses. Hvac installation, repairs, heat pumps, electric furnace, gas furnace.

"I only had a small job to connect refrigeration lines on a new mini split. Freeman advised me by phone and showed up quickly when the unit was ready. He seemed to be knowledgeable and thorough in his work."

"Technician arrived within the time quoted by scheduler. Completed assessment. Gave report and explained issues well. Gave options on whether to repair or replace system. Searched for available discounts and assisted with financing. Very professional yet personable. New efficient system to be installed very next day! Altogether, excellent service."

"My refrigerator repair went beautifully. Mike was very prompt in coming. He said he was on his way. I was so thankful because my food was thawing in my fridge. This gentleman went above and beyond what I could ask and took care of my refrigerator and so much more. Fast, friendly, personal, Southern type of service and treated me like I had known him forever. 5 star service! Will definitely use again."

"We called Fernando about our dryer not heating when it was running. His office arranged an appointment quickly and he arrived very punctually. He quickly diagnosed the problem as the thermoregulator and a burnt wire and let me know the cost to replace. He was very helpful when I asked him if it was worth it to replace the part or just get a new dryer since it is so old. He took some time to look it over and explained what he would look for to say that it wouldn't last. He told me it looked like all the right parts were still in great condition, so a quick fix would be in order. Within 15 minutes he had replaced it and explained to me how it had burned out.  He also walked around the house with me to point out where the dryer vent comes out on the roof and explained how to have it cleaned out so this won't happen again. He took time to ensure all my questions were answered and I was happy with the outcome before he left. His willingness to go above and beyond to explain things as well as his very personable manner were an added bonus to his expert work. 

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