Get matched with top refrigeration system pros in Baltimore, MD

"Arrived in the middle of their arrival window, though it was a 6 hour window. Diagnosed and replaced my faulty refrigerator fan, works great now. Also looked into a water filter issue at no additional charge. I would use them again in the future."

"Bill knows his stuff. Very professional and on time. Showed me everything and had the right replacement part. Saved me well over $1200 by fixing my refrigerator instead of having to buy a new one. Highly recommended!"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"My machine would not stay cold and I had to have some reconnections done. My machine has been purring nicely ever since. GREAT SERVICE!!!!! Would definitely refer and use again."

Specializing in repairing most brands of home appliances, done in a timely manner with the upmost professionalism.

At Bryant Services, LLC, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote!

"I got several quotes for a new HVAC system. The prices were fairly close, but Horizon Services included replacing my refrigerant lines. My basement is finished, so this was somewhat difficult. They started the next business day at 7:00am and had the system running by 6:00pm. The installation was very neat and professional and they installed new refrigerant lines and a new outside air intake without cutting any holes in the basement ceiling. I kept my humidifier, since it was almost new, and they had difficulty getting it to work. However, they promptly sent out another technician who was able to quickly diagnose and repair the problem."

"To say that Henry is obsessed with customer satisfaction would be an understatement. To say that he is dependable and committed to achieving high quality results would be a disservice to the immeasurable time and effort that he committs to his projects. I recently had the pleasure of getting to know Henry when our air conditioning system died during the hottest week of the summer. Our AC stopped working on a Friday night and by Sunday the heat became unbearable...especially unbearable with 3 small children in the house. I went onto AngiesList late Sunday night to begin the process of researching A/C repair companies and the first one on the top of the list was B.A.R. Appliance. It was the highest rated A/C company in my area so I decided to call. I left a message explaining my A/C issue and expected to get a call back the next day, because who checks their messages on a Sunday night?!? Well, to my surprise I received a call back from Henry almost immediately that night (on a Sunday night!). I told him about my problem and expected him to say that he's busy for the next month, however, he immediately acknowledge the urgency (no A/C with 3 small kids in the house) and said he would make time to come out the NEXT DAY. The following day, Henry arrived on time. He was very friendly and took the extra steps to keep things clean by putting shoe covers on as soon as he entered the house. We briefly chatted about my A/C issue and then he talked me through his process for diagnosing the issue. He started at the thermostat and explained that the thermostat is the first and easiest thing to check (and least-expensive thing to fix) so he talked me through each step as he checked the wiring and programming to make sure it was functioning. From there he and his helper checked the outdoor unit and the air handler in the attic. After 30 minutes Henry was able to determine the root causes and explained in detail how be came to his conclusion. I really appreciated the fact that he explained it all to me and checked the items that were inexpensive to fix (in an effort to save me as much money as possible). My system was over 20 years old and so it was time to replace it (rather than sinking more money into a system that had lived past its prime). I expected Henry to tell me that he wouldn't be able to replace the entire system for another few weeks (since he is the highest rated A/C guy in my area)...however, he told me he would be available to pick up the new A/C system and install it in 2 days....2 DAYS!!! The night before the installation I asked Henry if we should add a heat pump to the system....he agreed and was able to change the order (without giving me any grief about changing the order on the night before the installation). The day of the installation Henry and helper arrived ready to work. They spent the day in and out of the 110 degree attic during the height of the summer heat wave. By the end of the day we had A/C again and Henry was able to help keep costs within our budget. Henry's incredible customer service didnt end there. Over the next 5 days Henry called, texted, and stopped over in the evenings to make sure the system was functioning and not leaking condensation from the attic into the rooms below. Five to six weeks passed and an early cold fall frost came through, so we turned on the heat....and it wouldn't turn off and wouldn't produce heat (essentially acting like a cool fan on constantly in the house). Like our old A/C system, our gas furnace was over 20 years old. We let the problem go for a few days, thinking that it might a sporadic issue or even correct itself). After a few days I decided to contact Henry to see if he had the time to check it out. The next day or day after he was at the house walking me through his diagnostic process again. He quickly identified the issue and clearly communicated the options to me. He even went as far as to search online for the best price on parts for me. Henry is a rare find; a customer service purist who makes personal sacrifices to tend to his customers needs - day, night, weekends, even communicating with me from the hospital as his daughter was having a baby. He's the kind of compassionate person who would give you the shirt off his back and who wouldn't think twice if you called him for a ride if your car broke down leaving you stranded somewhere. When was the last time your service person contacted you days after a repair/installation to check to make sure everything was still ok? When was the last time your service person contacted you to check on your child after she underwent major surgery? My answer would be: "yesterday"."

"Excellent. Steve came to the house and quickly diagnosed the problem and advised he could fix it by drilling into and then clearing the air vent pipe running through the attic. We also replaced the toilet. Everything works fine now."

"Greatness. These guys were on time & did great work. Did a very clean install & paid attention to detail."