Get matched with top swamp cooler service or repairers in Jefferson, MA

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were very thorough and clean. This was a complete installation, needed the chimney as well as the stove. Everything was done perfectly and I couldn't be happier. Recently, the stove I picked had a recall and I was informed and updated by Scott as soon as he had news. This actually went on for a couple of months but Scott would contact me every couple of weeks and let me know what was going on. When the replacement part came in, they scheduled the work IMMEDIATELY and I met Jon, one of the senior techs and installers. Jon was on time, meticulous and thorough. Very clean and organized as you would expect a master craftsman to be. The repair went very well and made my stove run better than ever before. When your happy with a job someone does for you, you hardly ever write a review but something turns sour, people can't write one quick enough. When I need something done, I go online and read all the awful reviews of probably great companies so I do not hire them. This review is for all of you that are like me and come here to get the low down on a business. Do not hesitate to go with South Shore Fireplace. It is very hard to find craftsman who really care about what they do and also so nice to deal with. South Shore Fireplace will be my go to guys for the rest of my life. Love you guys - job well done and sincere thank you for your continued support throughout the years."

"It went well. We will use his services again, if necessary."

"See above. While he was here, I asked the provider for an estimate on another plumbing issue I had. He explained how he could do the repair and told me he would send an estimate but I never heard from him again. He did a very good job on my faucet replacement though."

"I had taken the day off from work to accommodate the chimney sweep’s schedule. Which I was happy to do. However, I received a call at the time of the appointment indicating that the chimney sweep’s truck was broken down and there was no other service person in the area to service us. I’m a reasonable person and understand mechanical issues can happen. However, it was disappointing that I was given earlier notice. We rescheduled and the second service call was on time with a courtesy call ahead of time. There were three people who came to the house. One who appeared to be the team leader, was very courteous and seemed to be doing all the work. The other two were busy on their phones in the truck and only appeared to help after the lead service person corralled them to do their jobs. Both arrived at the door begrudgingly and looked very annoyed that they had to do anything at all. Again, the lead person did most of the work, did all the talking, cleaned up after himself, showed me the work he had performed and completed all the paperwork. So all in all they did the service requested. It’s just too bad the two helpers weren’t nearly as dedicated or congenial as the lead person. I share these details as a business owner myself and knowing the challenges of staffing and (right or wrong) how they are perceived by customers."

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"The service was awesome and they were great."

"This was among the best experiences I have had with any third-party contractor, period. We did an expensive central A/C replacement. Seashore Comfort was knowledgeable, responsive, professional and technically proficient. We needed a 20-year old A/C unit replaced. I called four area HVAC specialists and almost didn't call Seashore because they had relatively few online reviews (although the ones they did have were positive). Turns out the company was started relatively recently by a veteran tech and his wife, who worked locally for a couple of decades. Every aspect of this project was impressive - from the front-office communication to the quoting process to the technical description of what are options were to the quality and craftsmanship of the install. Furthermore, I _almost_ went with a different quote from the local "giant" and that would have been a huge mistake. It took quite a bit of technical research and education on my part but what that company was proposing would not have been the best choice of solution for our application. That would have been a costly, long-term mistake. So, in short, this is a scrappy young company with the all the benefit of experience of a much older company. Proceed without reservation."

"the TINGLEY team were professionals and did an excellent job as agreed on. would recommend anytime. Thank you to the Tingley team for a very professional job in a timely manner."

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"