Get matched with top water main install, replace or repairers in Johnstown, OH

"Replaced a leaking outside water service line. Very quick response and completion of the job. Listened to our needs and did their best to meet our expectations. Definitely would use them again if the need arises."

"Very helpful and considerate. Explained what is going on with sum pump in detail. Very cordial. Thank you"

"Amazing! They were so easy to work with and so friendly!"

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

"In Sept 2025, I signed a contract with The Basement Doctor (J&D Home Improvement, Inc.) for full crawl-space encapsulation of two crawlspaces and a dehumidifier. After the work was completed, I discovered that only a partial vapor barrier was installed?none of the core components of encapsulation (sealed walls, insulation, sealed vents, etc.) were included. When I raised concerns, the first project manager dismissed them, then emailed that they had installed a ?vapor barrier per contract,? which was false. A second project manager later admitted in writing that the work was not a full encapsulation and that pricing drove their decision to downgrade the scope?without informing me or changing the contract. Despite my efforts to resolve this professionally, including providing a third-party inspection showing missing components and offering to negotiate, the company missed three deadlines to respond. "

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.

"They did a great job and came back the next day to do the work as it required two individuals"

"Please let your female customers know the owner of this company views women as less than human and considers women so dirty he won't even show enough respect to shake hands."

"Terrible service. Unknowledgdable techs. Claimed they fixed furance and heat would come back on shortly. It nevet did. I immediately called.Logan. They were evasive and would not do anythinj."