Get matched with top water heater repair or service pros in Katy, TX

"Great service."

"Promptly communicated and arrived right away. Friendly and knowledgeable plumber."

"We had them put to check out a gas leak. The technician was very knowledgeable and friendly. He went above and beyond."

"This company was amazing! Jim was very informative and quoted me over the phone and said he could get it taken care of same day. The installers showed up and were very professional! I was informed they would shut the water off and have everything swapped out in a couple of hours. They laid drop cloths to protect my wood floors from the front door to the Attic access in the laundry room. They quickly drained / removed the old unit and installed the new hot water heater. They showed me pictures of the new water heater and explained what was done and the warranty information. Also gave me advice for a water alarm I could purchase on Amazon for extra safety measures. I paid my bill, the installers left, and I realized all that was done in 1 hour! I highly recommend Water Heater Pros!! They made the stressful situation of replacing a hot water heater a quick and painless experience. Reasonable prices with friendly, professional, superb customer service! I would give 10 stars if I could!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Greg showed up, on time, and got right to work on my bathtub faucet cartridge. He returned the next day to replace 2 outside valves. He did a great job on both of these items. I am happy with the results."

"We had leak that left a couple of water spots in our home and I called this company because of the good reviews. But we were indeed scammed, the technician quoted us $21k for a “bellying of our pipes”. We had mentioned to the tech that everytime we noticed the wet spots it was when we ran our dishwasher but he never checked our dishwasher or anything. We asked him to do the camera to check our pipes and he concluded the ‘pipe bellying’ due to ‘erosion’ (The pipe camera service is $450 btw, another ridiculous amount.) Well first of all, our home is a NEW build, its less than 5 yrs old so it ddnt make sense to me, plus who has 21k? We went ahead and hired a different plumbing company and within the first 15mins they concluded that it was our dishwasher that was causing the leak! I saw it with my own eyes. They said that i just needed to replace our dishwasher. They said that there’s nothing wrong with our pipes. Which totally makes sense because we noticed the leak everytime we used our dishwasher. Plus they fixed our garbage disposal for FREE compared to Texas quality plumbing quoted us $750 for a new one. How ridiculous. I called Texas quality plumbing because it was upsetting to get quoted 21k and i also asked for the video recording and pictures and a detailed report of the pipe camera service they provided and they cannot provide me with the report. They said ‘we can come out again and the tech will do it again and explain to you where he found the bellying’. They said that they dont even have the initial recording! Another thing to add, since we stopped using our dishwasher we haven’t had ANY LEAKS! PLEASE PLEASE BE CAUTIOUS WHEN USING THIS COMPANY AND MAKE SURE TO GET A SECOND OPINION! THIS COMPANY CHARGED US A RIDICULOUS AMOUNT OF MONEY AND THEY MISDIAGNOSED WHAT WAS WRONG! BOOK A DIFFERENT COMPANY! Attached are photos of their ridiculous prices. Also there’s nothing wrong with our toilets but they also added that we needed to replace them as well. 🤦🏽‍♀️"

"This company offers fair pricing and quick response times. I made an appointment for an installation of a new kitchen faucet along with two angle stop valve replacements. Bill and helper arrived right on time. Friendly and ready to work. They went straight to work and completed the job promptly, testing and checking the system thoroughly. Bill also made me aware of some future services to consider in a knowledgeable, non-pushy manner. I certainly will think about it and give Warren’s a call when I’m ready."

"They were promot in their competitive quote and completed the job quickly and professionally- I recommend them "

"I can’t say enough about Ryan Stegent Plumbing!!! As with any home service, one expects courtesy and care for one’s property. From the first contact to project completion, Ryan was a consummate professional. Ryan and I were in continuous communication related to the job. He was very responsive to questions and flexible to my schedule. When he got to my house, he had everything he needed to do the job and did exactly what I asked him to do. No negotiating an easier path. I really appreciated that. When all was said and done, Ryan had done a superb, professional job despite the heat in the attic (over 120 deg F). If one can do a professional job under difficult conditions, I’d trust him to do any work on my house. I would hire this guy in a second for any future plumbing job. Oh, it was also a nice touch that he charged what he said he would."