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"We had our gas furnace/air handler replaced. The salesman did not pressure us at all to upgrade the AC condenser until it was needed. The office staff was receptive and helped us schedule a time that worked for us. ON install day the technician showed up on time and was VERY personable, polie, and professional. Our original wiring was not "wrong" but somewhat out of the ordinary. Our technican called supervisor out to give a second check and was here in minutes. This is an advantage of hiring a truly local company with local people doing the work. The job was done way faster than we expected and the work area was put back cleaner than found. One notable item is the technician both seemed genuinely happy and happy with the work they were doing and the company they work for. I would very highly recommend Paso heating and air to anyone who needs work. Thank you!!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Couldn’t be more happier. Andrew did a great job. I definitely recommend Legacy Plumbing. Will definitely hire again for my next plumbing project."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Excellent service, prompt, professional, helpful, and friendly.  Answered all of my many questions, even when I had one more after he was already in his truck set to go.  I will definitely use them again and not just for heating concerns if I need a plumber they also do plumbing.
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"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

A/C and Heaters services \nInstallations, Maintenance & repairs \nAll about heaters and Airconditioning equipments!! Serving the whole Bay Area

"He did a very good job.  Be prepared for all of the extra's they will ask for beyond the initial deal.  I will say we have a lot more airflow going through our heater now and the dryer really needed it.  We had two cancellations before they came on the last time.
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"We chose NRG for our solar installation. Everyone we worked with (especially Gemma and Leila) was incredibly helpful and responsive along every step of the process. They responded to emails and texts within a day or two at the most, but usually within a couple of hours. They were patient and very helpful with all of the questions we had (and we had many!), and they were happy to coordinate with other contractors that were doing work on our house at the same time. We did a fairly detailed analysis of the quality, cost, efficiencies, and expected lifetime of the equipment that NRG proposed compared to other companies, and we are confident that they provided the best equipment at the best cost. The installers that came to our house were very professional, worked quickly, and the system was up and running within hours - very impressive. We passed our inspection with no issues and the whole process was completely painless! We are very impressed with the services and products provided by NRG and would wholeheartedly recommend them to family and friends!"

"Takes a while to get ahold of them to get in system. I found them to be fair in determining whether to make a repair or replace. Very fair and reasonable, They are clear on what is and isn’t covered."