Get matched with top swamp cooler service or repairers in Knoxville, MD

"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Called another company I was familiar with but had to pursue them for 5 days! No heat and told it was best to replace the entire unit by 3rd day and they'd order the parts (3 men, 4 hours, & $3k was what I was told). Finally, decided it was too much suffering and temps were dropping. Called Relax Air and he came within the hour, did a thorough analysis. Very professional. The final outcome was one of 3 parts were broken. Also a parts dealer, returned with the parts and tried each one. It was the module, fixed in one day, and for under $1k. He also checked/fixed the humidifier (which said initial company said they did upon initial repair visit and 2 yrs ago for regular maintenance) and adjusted the heating so the house is now perfectly balanced. After 4 years living here, finally no more cold spots!"

"Holtzople honored my request for an appointment after 2pm. Corey called 10 minutes prior to arriving and went right to work inspecting my ac system. He discovered some build up (he didn't call it mold because he doesn't have training in identifying mold but I'm referring to it as mold) on the coils, which he cleaned. He showed me the "mold" inside the coil cabinet and provided options and literature for a UV light resolution without pressure to make an immediate decision. His inspection discovered the system was 2 lbs low on refrigerant. He filled it and noted the level for comparison during the next inspection. Since the ac system was poorly installed several years ago by a different HVAC firm, there's a question if there's a leak or the system wasn't completely filled when installed. I chose Holtzople last fall to replace my 24 year old oil furnace because I wanted a small, local, dependable company for HVAC services. I've found everyone from office staff to salesmen to technicians to be pleasant and focused on my needs. Equipment options are presented in a manner that isn't condescending or inpatient that a non-HVAC person can understand. I believe I've found the HVAC company I'll be using from now on."

"The plumber was berybeasybto deal with and very experienced. He did a great job."

"We returned from vacation on a Saturday night to find out that our A/C system had died on us while we were gone. I put in a quote request with JDL and someone contacted me within about 30 seconds of my request. A tech was able to come out on Sunday to assess the situation. Ire was extremely courteous and professional, explaining everything along the way. One minor problem was that we needed a new motor (which died while Ire was here) and they had to order the part, which he said they would do first thing Monday morning. While they did, it was going to be another day before it arrived. I asked if there was something that could done, but unfortunately they needed to wait for the part to arrive. A bit later, Ire called me back to say that they were going to drive way out of the way to pick up the part and get someone to our house later that day, avoiding both a large overnight shipping fee and another brutally hot night in our house. Isak showed up and was courteous and professional as well. He explained the work and explained that our system was working, however inefficiently. He explained how we could fix the issue, and laid out the costs for us. We had to decline as it was out of our budget, which Isak completely understood. I'm not sure about other reviews, but at no time did I feel pressured into buying a product or doing something unneeded. I really appreciate the work they did, their customer service approach, and their overall knowledge and professionalism. We are likely to hire them back based on this service."

"Prompt response and scheduling for service estimate."

"Technician, Jimmy Bevens, was great; Customer Relations dept were non-responsive and the salesman acted and sounded like a used-car salesman on a lemon lot. Hard pressed to use F H Furr in the future."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Made an appointment, dropped off vehicle, shop called with recommended service and price. I have been taking my vehicles here for a couple of years for routine and non routine (ac system repair) and I am impressed with their honesty, quality work and customer service level."

"Everything went well, the technician was nice and seemed competent. My problem is with the billing. I purchased my service through Angies List. Climatic keeps billing me for the service. I have now received a bill that says I am 90 days past due. I take my credit rating seriously. I will AGAIN spend my time to straighten this out, as I did a few months ago. The 20$ I saved going through Angies List is not worth hassle."