Get matched with top window a/c unit service or relocation pros in La-mesa, NM

"The advisor was great. He knew exactly what the problem was and how to fix it. He told me what to look out for in the event that it should ever happen again, and I will definitely contact him if his services are needed in the future."

"After cleaning & sanitizing, one of the air ducts was emitting particulates. We demanded that that the contractor return & redo that particular air duct. Also, the stand to one of the roof-mounted condenser units was obviously mounted crooked. The contractor & owner returned to correct the problem. StarTech accommodated our schedules and installation preferences & completed the project on time. However, since the installation it seems that StarTech has been nonresponsive or slow to respond to certain items of concern. Items of concern: 1) StarTech for the longest time did not provide us with a final invoice detailing the items/services purchased along with the maintenance agreement. It wasn't until the first cold weather when we weren't able to turn the heat on, that StarTech sent a technician. I reminded StarTech of the invoice & finally one was provided to us. 2) Early on, the switch to one of the condensate pumps would be stuck in the "On" position and I was concerned that the motor would over heat & burn out. My call was to StarTech went unheeded. 3) The location of the condensate pumps interfere with the routine maintenance of cleaning of the filters. When I explained this to the HVAC technician, he said that he would acquire some materials to install longer hoses & electrical cords that would allow us to safely move condensate pumps out of the way during maintenance. To date, this task has not been accomplished, nor have we been contacted. Summary: StarTech completed the project satisfactorily and accommodated our needs. The company's lack of attention to details & lack of customer service resulted with us giving the company this average rating."

"It went well. We will use his services again, if necessary."

"New unit installed. Fast and affordable. Extremely satisfied"

"It went great. Rudy Hernandez called and texted me immediately to set up an appointment. He did not charge me extra for the Saturday visit. And he serviced my furnace very well. He explained the entire procedure and made recommendations. In the end, no parts were needed so the service rate was exactly what he quoted on the phone. Because I booked through Angie's List, he actually offered a discount for his services. $55 was what he charged me for an excellent servicing."

"The price was very reasonable compared to others. He's very much a stickler for good quality of work. 

He discussed all the options available, giving all the pros and cons on the different brands. He did a careful job measuring to find out what size of units I needed. I have nothing but good things to say about him. 

"

"My mom’s a/c stopped working right before a heat wave. I contacted Paul at Air Mechanical and he fit us in his schedule immediately. He had to order parts but came by after dark to make the repair so my mom didn’t have to suffer through 100 degree weather in her house. Great customer service! Very reasonable rates too."

"It didn't go at all because I didn't hire them. I don't even need insulation work done, but if I did, I'd hire someone within the city limits of my home. I'm only submitting a review because Angie's List keeps sending me pestiferous emails demanding a review for professionals I didn't hire or need. Do better, Angie's List."

"My air conditioner unit is in the attic and normally when it is service the technician works on the unit in the attic, this technician worked on the outside unit which was unusual. However, he was able to get the air conditioner working properly."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."