Get matched with top window a/c unit service or relocation pros in La-mesa, NM

"Casey the technician, addressed my concerns. Explained what he saw as the problem(s), His knowledge of A/C/heating units is impressive, pricing of services fair, and didn’t try to over sell on any additional services. We highly recommend Cassal Enterprises above and beyond any of our local A/C Installation service businesses. Give them a call first!"

"He was quick to respond and complete the job in less than 24 hours. Will continue to use his services in the near future. Was very professional, quick and upfront pricing and troubleshooting options. Answered all of questions."

"After cleaning & sanitizing, one of the air ducts was emitting particulates. We demanded that that the contractor return & redo that particular air duct. Also, the stand to one of the roof-mounted condenser units was obviously mounted crooked. The contractor & owner returned to correct the problem. StarTech accommodated our schedules and installation preferences & completed the project on time. However, since the installation it seems that StarTech has been nonresponsive or slow to respond to certain items of concern. Items of concern: 1) StarTech for the longest time did not provide us with a final invoice detailing the items/services purchased along with the maintenance agreement. It wasn't until the first cold weather when we weren't able to turn the heat on, that StarTech sent a technician. I reminded StarTech of the invoice & finally one was provided to us. 2) Early on, the switch to one of the condensate pumps would be stuck in the "On" position and I was concerned that the motor would over heat & burn out. My call was to StarTech went unheeded. 3) The location of the condensate pumps interfere with the routine maintenance of cleaning of the filters. When I explained this to the HVAC technician, he said that he would acquire some materials to install longer hoses & electrical cords that would allow us to safely move condensate pumps out of the way during maintenance. To date, this task has not been accomplished, nor have we been contacted. Summary: StarTech completed the project satisfactorily and accommodated our needs. The company's lack of attention to details & lack of customer service resulted with us giving the company this average rating."

"I had an issue with my computer where it was opening lots of pop ups, ad bars, and windows with ads for games. I had tried several different programs to try to remove it with no luck. I finally decided to call North Alabama Technical Service to see if I he could help. I was expecting to set up a time for him to look at it but he connected to my computer immediately and within an hour had it fixed and running perfect again. Great service at a great price and I didn't even have to disconnect it and carry it somewhere! Would call again if I have another issue I can't resolve myself."

"It went great. Rudy Hernandez called and texted me immediately to set up an appointment. He did not charge me extra for the Saturday visit. And he serviced my furnace very well. He explained the entire procedure and made recommendations. In the end, no parts were needed so the service rate was exactly what he quoted on the phone. Because I booked through Angie's List, he actually offered a discount for his services. $55 was what he charged me for an excellent servicing."

"Absolutely awesome! Repair service offered to arrive within one hour, I was unable to make that because I did not expect such quick service. AC back on same day with a temporary thermostat, full replacement with new thermostat, project completed the very next day. I am very pleased and impressed that things were taken care so quickly and professionally."

"My mom’s a/c stopped working right before a heat wave. I contacted Paul at Air Mechanical and he fit us in his schedule immediately. He had to order parts but came by after dark to make the repair so my mom didn’t have to suffer through 100 degree weather in her house. Great customer service! Very reasonable rates too."

"It didn't go at all because I didn't hire them. I don't even need insulation work done, but if I did, I'd hire someone within the city limits of my home. I'm only submitting a review because Angie's List keeps sending me pestiferous emails demanding a review for professionals I didn't hire or need. Do better, Angie's List."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"hey made a low ball offer to buy out the liability $700 vs a $2,800 liability. Then the "phone went dead". After a more than a month of calls and no response or deflected response with no resolution and no working refrigeration, I looked up the VP Service on LinkedIn. Once he got involved via his admin everything moved very quickly, and we resolved the issue to our mutual satisfaction. When I contacted the initial repairman he indicated that in the case of replacement, this is "normal" for AHS."