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"Installed my elderly grandmother Norma's HVAC 6 years ago. Recently A coil was icing up. She was told she'd need a new A coil (not cleaning first). A-Coil was covered under 10 year warranty but not labor. They quoted her 2900 to install the new A-Coil. I checked with multiple other HVAC firms, and the labor to install this part and the refridgerant was on the order of 900-1000. This firm gouged my elderly grandmother. They didn't send her an itemized bill, so I think they just have a set price that includes the part. They took her money and there has been no effort by them to make this right. Watch out, they'll do this to you too or someone you love. They said it's inflation, but this is what happens when they sense that they can take advantage of someone. They won't talk to me (her grandson), only her, and told her there was nothing they could do and just took her money. Beware, use someone else, you cannot trust these people."

"The gentleman in the office was so nice! He got a technician out to my house the same day as well. Our furnace was on its last leg and we knew it so we decided to replace it. Air Care made it so easy. They were there the next day to replace it and the install guys were so polite and professional. Highly recommend these guys if you need any help on your furnace or AC. I would use them again. "

"Quality technicians that are looking to be an advisor not looking to sell me something. Really appreciated them explaining my options."

"Service was very professional from Angel and Luis. Got the AC unit tuned up and checked it. Cleaned the ac unit and it needed to be leveled out got it all leveled out in no time. We have used this company the last few years and will have them back out in the fall to check out the furnance. Eric and his employees are very professional in every aspect and knowledgeable"

"Polite and thorough ensuring all issues were resolved."

"Mike and Jerry did an excellent job."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"This company was referred by a friend who had used them for flips in the past and had positive experiences. Perhaps it was due to Randy not being available during our job to run things, but we had an absolutely terrible experience. Long story short, I'd give the final work product a C, and that may be generous. Orlando regularly cut corners or ignored issues, which led to multiple redos. Project was way over schedule and extremely stressful. We were also treated terribly by Jackie, who accused of us lying and being too picky. Long version... We had a pretty straightforward kitchen update, new granite, backsplash, repoly on cabinets and a new wet bar/cabinet to replace a desk. Demo went well and took about a week, then we waited 3 weeks (with no working kitchen) for granite. We had to contact the granite sub directly to get any updates and schedule installation. The initial backsplash install (subway tile) was absolutely terrible and amateurish. No miter cuts on shluter and raw edges on all outside corners. On first redo, Orlando tried to cut corners to reduce tile replacement, so it still looked terrible. Third attempt, not great, but acceptable. Throughout entirety of backsplash installs, no supervisor came to our house to direct the work, so it was left to us to work with Orlando and try to problem solve to correct the problems. After waiting 8 weeks beyond the originally promised date for the cabinet, they installed it in the wrong place and it was not centered under the existing hanging cabinet. We did not notice this until the backsplash was installed and it became obvious. When talking to Orlando about it, he said he noticed it before installing the backsplash. So I guess he was just hoping we wouldn't notice? Another corner cut. To reduce rework, we agreed to moving the upper cabinet and redoing the top row of backsplash. Not ideal, but acceptable. Then came the repoly of the cabinets. After initial application, we noticed several drips and brush marks. Showed them to Orlando and he attempted to fix. Result was so much worse! Next day, I get a final invoice. No walk through as indicated in the contract. When I explained the new issues with the poly, Jackie accused of us making up the issues and just trying to skirt the last payment. No supervisor had been to our house to inspect the work and she's accusing us of lying! In the back and forth, she starts by stating neither me or my wife were there to inspect the work. When I point out that I was working from home all day, she says she was misinformed and then the story changes to I was standing over Orlando watching him work. Also not true as I was working in my basement office and Orlando left without telling me. So who is lying at this point? Then she simply demands final payment, completely ignoring our complaints. I demand that a supervisor finally come to our house to actually review the work, so Dustin finally does. Guess what, he confirms our complaints were valid and indicates the method Orlando was using to apply poly to the cabinets was wrong. So Orlando reworks them again. We're still not happy with the final product, but decided to pay the invoice and cut our losses, because it was obviously not going to get any better. One other note...every time payment came due, we'd get an invoice emailed to us late in the week with demand for immediate payment so they could make payroll. This company has been in business for 30+ years and they can't make payroll unless they get my $3k payment on Friday? This is either a lie or an indicator of a poorly managed and struggling company. Either answer is a big red flag! Now bring on the response to this review that will undoubtedly blame us and include a bunch of excuses. We got plenty of those throughout the nearly 4 months our project took to complete."