Get matched with top heat pump repair or service pros in Lansing, MI

"The contractor scheduled me appointment two days out from the first time we spoke in order to come take a look at the job . He then showed up on time for the appointment. Told me he had something else to do that day but he will take a look into getting the part that I needed to be replaced and get back with me on a price. The next thing I know within the next couple of hours I got a call from him stating that the job was done. I was so thrilled. I highly recommend Smith's Heating. "

"great service."

"Hired these guys to replace a hot water heater. While unpacking it in the driveway, a careless installer threw the packaging material and it landed on our car, denting the hood. They immediately acknowledged what they had done, called their office, spoke to someone named Dave, who reportedly advised us they would take care of the damage and would be in touch soon to make arrangements for repairs. That was the last time we heard from these clowns. "Dave", whoever he is, never called back, and failed to return numerous phone calls. In other words, he ghosted us. Bottom line on these morons - hell will freeze over long before I'll ever use them again. "

"I hired Doty to repair a vent pipe. The work was completed. I have asked several times for a detailed invoice of the work performed and equipment that was rented to complete the work and have yet to receive that invoice or even a call to discuss the issue. I believe that they overcharged me for a piece of equipment that they not even use to complete the work. They also damaged my yard while attempting to use this equipment and never once have I been contacted by a manger as I requested. Their customer service is terrible and I would not recommend them to anyone!"

Service Professor is an electrical, plumbing, heating and cooling service & repair company all in one! We have been locally owned and operated since 1978 offering same-day, quality service to over 75,000 customers throughout West Michigan! Service Professor strives to deliver exceptional customer service to keep our customers' homes running safely and efficiently all year long. Our professional, friendly technicians undergo thorough background checks and drug testing to ensure the safety of your home and family. We provide upfront pricing, so you always know exactly what you'll pay before any work begins. We are licensed and insured!