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Jimmy came out as promised and reviewed the situation.  I had an Angie's List Special.  He advised that the problem was water leaking down through the Chimney which was causing the problem.

Jimmy told me that the Chimney could be wrapped with FSB, and that would solve the situation.  He also advised me that I should consider a Chimney Cap to prevent further problems with water degradation...

No one recommended this before, and it only made sense.

I have two Chimneys so I decided to go the full route, and have both done when they come back out to do the work.  (the other Chimney was already repaired by another servicer previously or I would have had Jimmy do that one as well)

The work went great, and I would very highly recommend their services.  I would use them again.

They were thorough, and cleaned everything up at the end.  Good attention to detail.

Have had no issues.

Thanks again Chimney Chap!

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"It went well. We will use his services again, if necessary."

"Excellent job by Eddie. He wasn't sure at first that he would be able to clear one of the drains, due to the age/type of pipes in the house, but his efforts were successful. I would have no hesitation in using this company for such services in the future, or in recommending it to others. In fact, my regular plumber had previously been unsuccessful in clearing the bathtub drain, so all the more credit to Eddie. Note that this work was performed as part of a special offer that I received in an e-mail from Angie's List. It was an excellent value and there was no problem in scheduling the work for a time that was convenient for me."

"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"The service was awesome and they were great."

"the TINGLEY team were professionals and did an excellent job as agreed on. would recommend anytime. Thank you to the Tingley team for a very professional job in a timely manner."

"Service person arrived when scheduled and was very professional. He explained what he was doing and how he was doing it. He patched small holes where needed on some of the Ducts. He cleaned up after he was finished."

"Great service, the technician Andrey was very helpful and provided just excellent service."

"The service went pretty good. I used the service 5 or 6 months after. I paid an additional amount for a spray that goes through the duct. I hadn't used them before. The recommendation for them would be to be more punctual."