Get matched with top window a/c unit service or relocation pros in Long Lake, MN

"My 33 yr old HE Carrier furnace finally gave up. It was a part that would cost over $1000 to replace. At that point, the repair tech suggested I might be better off to put that towards a new unit. I might add he was not pushy in any way, merely making some common sense suggestions. He did locate the part and did offer to do a repair, but economically it didn't really add up. He offered to contact a rep who could be at my house that afternoon (on a Friday). He did show up promptly, we reviewed my options, and settled on a Bryant unit to complement my new a/c unit (also done by Pronto). He told me the installers would be present at 700am on Monday, and they were. The installers were timely, conscientious, friendly and professional. They were also very clean, covering my tile entryway with a cloth, and all of my exposed carpet with plastic, and I didn't have to ask for that. On top of that, they wore shoe protectors as well! The install took about 3 hours, and we were ready to go. They even added a return for the unit at no extra cost. I have to say, I don't write many reviews, but this is one company I wouldn't hesitate to recommend. They take a complex decision and make it really simple and uunderstandable. They never apply selling pressure or steer you towards a unit you don't want. They answer their phones promptly, and keep you up to date with text messages all along the way. The repair tech even reduced the price of my new furnace by the cost of the service call (which I did pay). All in all, my experience in replacing my a/c and furnace units could not have been less stressful, or more professionally handled. More service companies should run their business like Pronto. Highly recommended."

"This guy Vitale is great! He was very knowledgeable and honest! He did not try to tell me I need a new furnace like the other companies, even though that is mostly his business (installing new systems). He fired up my furnace and said I can definitely keep using my current furnace if I want to...that it was not necessary to replace it. If I decide to get a new furnace, I'm using him for sure!"

"Furnace check points. It went very well. The Service Man was very friendly & knowledgeable. He was very thorough. He went over everything with me."

"Darren with Property Rehab did an incredible job installing my replacement dishwasher, I would have been lost without him. I've since hired him for an additional job installing a replacement window."

"I called Randy Lane Plumbing after feeling like I got completely ripped off by a different company. The person I talked to on the phone was very nice, and even though I had told them that I didn't need work done, they took the time to talk me through what had already been done at my house and what their costing would have been on it. With the "bad" company, I paid $424 for 80 minutes of work and $30-$60 of parts, and when I questioned the bad company that did it to ask for itemization on how this $424 total was calculated, got yelled at for questioning their pricing structure. Randy Lane was upfront about what their labor rates would have been, and I would have probably gotten the work done for $280 or less if done by them. I wish I had worked with them (and will give them a try in the future), and really appreciate that they took the time to talk me through their pricing."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"I had Service Today! complete two separate projects for me. First, I had an ice dam fall on my A/C condenser last winter and needed repair/replacement for an insurance claim. Second, I replaced my old water heater and boiler with a new combined tankless boiler & water heater unit. This involved complete repiping in the basement since I was also moving the mechanicals as part of a basement renovation. It was a large and complicated project, and ServiceToday! was awesome. Shout outs to Blake, Randy, Dave, Marc, Willy, and the rest who were part of the project. Like I said, it was pretty complicated and their team was always professional, friendly, courteous, and took pride in their work. I also love that they are diligent about calling 20-30 minutes before arrival so I don't have to sit at home waiting during a 2-hour window like I've frequently done with other service providers. Also, the latter project was an expensive one ($20k+) but their pricing was competitive and fair, and they have great financing options available. Would 100% use them again."

"I called them on a Sunday and said I didn't need an "emergency" appointment, but that I was trying to soak up a drip in the ceiling with fresh paper towels ever couple of hours and did they have an appointment soon? They said they could come over the next day. They gave me a 1PM to 3PM window on Monday, but not wanting to miss two hours of work in the middle of the day, I asked if they could call me at work (about five minutes away) when they were on their way over. They agreed, and I got the call at 2:20 the next day. I met the guy and showed him our drip. He told me we'd been trying to tighten the wrong thing, and showed me the packing nut to tighten, so we could do it ourselves next time. That was the whole repair, but after he made out the invoice and I signed it, he was nice enough to walk around the house with me and look at the outdoor plumbing I was concerned about and answer a couple of questions, free of charge. Not sure if I got the $30 Angies List discount or not. I mentioned it on the phone when I was scheduling it, but I didn't want to insist on a $30 discount on a $50 bill, so I didn't mention it again at the end. All in all, and very good experience."

"Called in a panic. Gladly paid to be put to the top of the service list. Sump pump broke and we were struggling to keep the water at bay to keep our basement from flooding. Mark arrived promptly installed a new pump and we are better than new.
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"Ive had Aire Serve come out to my rental house to fix the furnace when the tenant was having issues with it. When I saw one of their offers for a whole house humidifier, without hesitation, I purchased it. They were very prompt and professional. The quality of service is always top of mind for them....I so appreciate that! I would not have any questions of hiring them again."