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"I was referred to Luis after being very dissatisfied with my weekly pool service company. Luis knew exactly what to do and cleared up a terrible algae problem where others wanted to drain my pool and start over. He’s knowledgeable, friendly, explains everything in a way that’s easy to understand and I hope to never have to deal with another person or company again other than him! His pool company is the best I’ve ever used. Also, he always gives an option on how to save money on any repairs or products. He really cares about his customers"

"Courteous professionals who did exactly what the remodeling of the pool skimmer needed to be done."

"Albert has always been outstanding, he explains every detail and answers me quickly when I have called with questions or concerns."

"Went perfectly. Yuri and Jake were on time, professional, honest, and got the job done fast. I highly recommend their services and would definitely use them again.
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"After many extremely expensive quotations to reinforce my pool (some for $250,000) from other builders and pool construction specialists, Richard and his crew from Aqua Concepts completely repaired my pool for $4800. That was over fifteen years ago and it is still good. Seriously you can't beat that! What clued me in is that Richard teaches people how to build and repair pools!"

"Scott was prompt efficient and knew his stuff. The job was completed in a timely manner and now I have a heater ready for the winter ahead. Thank you Scott.I would recommend him for your heater and pool light needs."

"polite, friendly, cheerful, and knowledgeable personnel.  However, they lived too far away to continue to service the pools.  We parted regretfully due to geographical differences.
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"Carlos is a man of his word. If he commits on something specifically like scheduling he makes sure he comes on time and executes whatever he promised to do, for instance he made a commitment to come at 8 AM to do the cleaning and some extra work to make the water in the pool crystal clear and he did that. Also one thing we like about Carlos is that he finds time to explain the details of the work to be done. He also makes sure he calls back if he missed our call. I would highly recommend Carlos."

"I highly recommend Steve and his crew at O.C Pool Technicians. They are professional and a pleasure to do business with. They were very flexible with any changes I wanted to make and always had time to answer my questions. He came up with a plan to fit my budget and there were no unexpected extra costs. I will use them again for any future projects"

"The work itself went very smoothly.  Renovating my house, I had dealt with every kind of contractor (painting, construction, floors, plumbing, etc ? see my other reviews), and the guys at Crystal Pool & Spa were by far the best and easiest to deal with.  They were the only contractor that actually finished the project by the date that they said they would (not that I really cared since it was February and too cold to swim).  The whole process took about a week and a half.  One day to demolish the old plaster and tile.  One day to set up the baja shelf and shallow deep end.  One day to pour the concrete.  A few days to let the concrete settle, and then one more day each to add the tile and plaster.  All the crew members that came over to the house were polite and professional, and they always made sure to clean up whatever mess they made.  
I want to point out that when I moved into the house, the pool lights were not working.  I just figured they were burnt out since they were so old, and asked CPS to bring two new lights and add it to my bill.  But one of the workers found out that it was just an exterior fuse that need to be fixed, and did it for free.  So give them a big plus for honesty since they could have easily replaced the working lights in order to pad their bill.  
Finally, what matters the most is the finished product.  I have to say that the remodeled pool with the mosaic tile and baja shelf looks absolutely fantastic.  I felt like my pool looked better than many of the fancy hotel pools in Vegas (although on a much smaller scale).  After seeing my new pool, I wished I would have spent a bit more for some of their other products, like PebbleTec They even contacted me after the pool was finished to make sure that everything was great and that I was happy, and also that my pool guy was properly treating the new plaster.  Would absolutely recommend these guys for any kind of pool work."