Get matched with top ducts & vents installers and replacers in Louisville, KY

"Seth, our technician, did a fast and thorough job. He also cleaned up the mess."

"The work was done in July 2018, so I'm a little late submitting this review. My vent runs inside the wall from the ground floor to the roof and the house has a second floor so it's a very long vent. We had just gotten a new dryer that had a flow sensor on it and it would't run but a few minutes because the vent was clogged. These guys worked hard to get it cleaned out from the inside and from on the roof. That night the sensor on the dryer came on again so there was still some blockage. The guys from 1 Choice Mechanical came out the next day at no charge and cleaned the vent again. It's worked great ever since then. Our clothes dry in no time. They were punctual and professional. We couldn't be happier."

"We called them and within two hours, they replaced it. Again, I was only down for the day and I called several plumbers and asked them if they could come that day, everybody said no except for this company. They came right out and they were super. I do not know how good the price was, because I was not able to compare prices. They came out and got the job done. They were very prompt. I would use this provider again in the future."

"This is just about everything I appreciate and value in a service provider. Our home has two heat pumps, and both were failing. Andrew quoted on both units in the spring, along with two other local providers. There was a pretty good spread between lowest cost and highest cost estimates, with Comfort Zone just shy of the midpoint between lowest and highest. From the initial discussion about the work involved and related equipment choices, I was sure Andrew was the provider I wanted. He spent time answering my questions during his initial visit and left with no pressure to close the deal. I had several follow-up questions which he always promptly answered via email or phone. His estimates offered multiple choices with the differences clearly explained. Comfort Zone replaced the first unit shortly after his initial visit. We just recently had him come back to do the second unit. Each time during his service visit, Andrew was professional and friendly and answered any question I had along the way. I love that the person who gave me the estimate is the same as the person who performed the work. You can tell Andrew is very proud of the work he does. The differences in interior air quality, interior and exterior noise level, and our power bill are all noticeable. I'd highly recommend Comfort Zone to anyone, just as a friend I trust had recommended them to me."

"We have been maintenance (once a year check on the A/C and once a year check on the furnace) customers for years spending about $200 a year for that service and have always been happy with the service. Our A/C appointment is normally in August however, knowing it is an older unit I called in May and asked if they would go ahead and come out. I was told there was no need and they would call to schedule in August. Well last night the unit went out. Don’t know if the service appointment would have prevented it or not. Called at 8 AM this morning (Wednesday) and was told they could come out Monday afternoon. I feel like 6 days was a little ridiculous even thought I understand it is hot out and I’m sure they are busy so she took my name and left a message for the service manager. I called back at 11:30 and left a second message. At 2 he finally called me back and while he was apologetic he also told me Monday or I could pay the emergency rate $98 for the first half hour and have them come out late Friday or early Saturday (still 3-4 days away). I am giving them a C because up until now we have been happy with their maintenance (and even recommended them to friend) but I question what is the point of being a maintenance member or “preferred” customer if you can’t get them to come out within a day or two when you need them. Will be looking at one of the other providers that value the loyal customers."

"Slow response and the labor costs was quite expensive. More than I would have expected to pay for a warranty job. The parts were covered by warranty, but Maeser charged a high premium for the labor. I would have expected them to give me some sort of break seeming they recommended the original unit and did the install. There are less expensive service providers out there and I'll turn to them when I need additional work done."

"First, I can only speak on behalf of the HVAC section of this company. I must say, they took care of us, and we truly recognize and appreciate it! Our home is 20 years old and with that comes with lots of maintenance as every homeowner can attest to. We have two HVAC systems one for the first floor and basement and one for the second floor. Our first floor unit went out last year. We had SEVERAL quotes for the unit last year and Danhauer gave us a steal on the system. Jacob, their sales rep, came out and spoke with us. He was very, very friendly and easy to talk to. He made promises to us that he followed through with which, in this day and age, is harder to come by. We LOVED our first floor unit as it worked like a dream (we got a Carrier with a heat pump). This year, our second floor unit was going out. Again, we got MANY quotes from all major companies (and there are many). Jacob came to quote us again and offered the SAME price as last year for the unit this year. To us that was a bargain because it was priced so well even for last year’s standard. We took it! I must say, this time around we had issues with the installation, and it didn’t work at first.. we of course had record 100 degree days so a lot of things were working against us. Despite all this, Danhauer came through for us after coming back to our house a number of times. They sent their best techs (Bill, Shawn, and especially Tyler) to help solve the problem. At first they replaced the coil but it ended up being something else. At the end, they ended up reinstalling a whole brand new BIGGER system for us (at no extra charge from the original price of a smaller system) and sent a reliable team (Keith and JB) to ensure the install went smoothly. We were in communication with Danhauer and Jacob in particular who gave us his personal cell and promised we would be taken care of until all was finally fixed and working beautifully. And sure enough it’s exactly what they did. Even though we had some complications, Danhauer stood by their word and took care of us at no extra charge (and a bigger system too because that’s what it took!). THANK YOU, DANHAUER to your entire team! We highly recommend you all and appreciate all the follow up and diligent work in making sure we were in good hands!"

"Things went well. One of the fixtures was hard to install but the technician was resourceful and found a way to make it work."

"Steve and Tom came out on time, checked the unit pressures, the filters, and cleaned the condenser. Also checked the air flow and the furnace. They were courteous, knowledgeable and thorough. I would recommend them."

"Very well, they were very professional and left everything clean . Showed us pictures of the cleaning and showed us further repairs we need. No pressure or time for further repairs. Will certainly use this company again."