Get matched with top ducts & vents installers and replacers in Louisville, KY

"Seth, our technician, did a fast and thorough job. He also cleaned up the mess."

"New AC unit in 2016 with recent problem being the third issue with unit since installed. Parts covered by warranty but labor and freon refill not. Most recently coil found leaking and needed to be replaced. I explained to owner past problems including my thought 3 breakdowns was excessive for newer unit. He said he would work with us to get it fixed to our satisfaction and he did just that. I would call them again for HVAC service."

"We called them and within two hours, they replaced it. Again, I was only down for the day and I called several plumbers and asked them if they could come that day, everybody said no except for this company. They came right out and they were super. I do not know how good the price was, because I was not able to compare prices. They came out and got the job done. They were very prompt. I would use this provider again in the future."

"This is just about everything I appreciate and value in a service provider. Our home has two heat pumps, and both were failing. Andrew quoted on both units in the spring, along with two other local providers. There was a pretty good spread between lowest cost and highest cost estimates, with Comfort Zone just shy of the midpoint between lowest and highest. From the initial discussion about the work involved and related equipment choices, I was sure Andrew was the provider I wanted. He spent time answering my questions during his initial visit and left with no pressure to close the deal. I had several follow-up questions which he always promptly answered via email or phone. His estimates offered multiple choices with the differences clearly explained. Comfort Zone replaced the first unit shortly after his initial visit. We just recently had him come back to do the second unit. Each time during his service visit, Andrew was professional and friendly and answered any question I had along the way. I love that the person who gave me the estimate is the same as the person who performed the work. You can tell Andrew is very proud of the work he does. The differences in interior air quality, interior and exterior noise level, and our power bill are all noticeable. I'd highly recommend Comfort Zone to anyone, just as a friend I trust had recommended them to me."

"We have been maintenance (once a year check on the A/C and once a year check on the furnace) customers for years spending about $200 a year for that service and have always been happy with the service. Our A/C appointment is normally in August however, knowing it is an older unit I called in May and asked if they would go ahead and come out. I was told there was no need and they would call to schedule in August. Well last night the unit went out. Don’t know if the service appointment would have prevented it or not. Called at 8 AM this morning (Wednesday) and was told they could come out Monday afternoon. I feel like 6 days was a little ridiculous even thought I understand it is hot out and I’m sure they are busy so she took my name and left a message for the service manager. I called back at 11:30 and left a second message. At 2 he finally called me back and while he was apologetic he also told me Monday or I could pay the emergency rate $98 for the first half hour and have them come out late Friday or early Saturday (still 3-4 days away). I am giving them a C because up until now we have been happy with their maintenance (and even recommended them to friend) but I question what is the point of being a maintenance member or “preferred” customer if you can’t get them to come out within a day or two when you need them. Will be looking at one of the other providers that value the loyal customers."

"Slow response and the labor costs was quite expensive. More than I would have expected to pay for a warranty job. The parts were covered by warranty, but Maeser charged a high premium for the labor. I would have expected them to give me some sort of break seeming they recommended the original unit and did the install. There are less expensive service providers out there and I'll turn to them when I need additional work done."

"They came out promptly and gave me a estimate and I agreed and repair man was there in two hours. They fixed the leak replaced shut off valves at no extra cost and left in one and half hours. Very pleased with their work, already had them back again to replace kitchen faucet."

"Things went well. One of the fixtures was hard to install but the technician was resourceful and found a way to make it work."

"Steve and Tom came out on time, checked the unit pressures, the filters, and cleaned the condenser. Also checked the air flow and the furnace. They were courteous, knowledgeable and thorough. I would recommend them."

"Levi came out and cleaned my dryer vent. He explained how the process worked, and what to expect. Quick, clean job. He made sure he cleaned up after himself as well! Will definitely use AACS again."