Get matched with top furnace / forced air heating system pros in Louisville, KY

"Did not call before arriving as we were told they would do 30 min before; Arrived in time slot stated 3:00pm -5:00pm
One tech. Performed inspection of furnace while other set in van, come in a few seconds and back to van several times
After service complete and Tech's left, found air conditioner running and had to figure out why schedule would not resume, found tech's left thermostat in permanent hold with temp's set at their settings


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"The company and service techs were all great! We had them out and they replaced the dual capacitor with the caveat that it could be something more, but we would try this first. It worked for a couple weeks but then the breaker kept tripping so we had them back out. Turns out the compressor was bad and was causing the breaker to trip. We were not necessarily surprised by that news. We ended up replacing the whole system, which had been pieced together over the years anyway. We cannot say enough good about the salesman and the techs. Everyone was very professional and friendly. Installation was done on a Saturday and it was pouring down rain most of the day. The technicians were careful to use foot covers when coming into our home since it was so muddy that day. They took the time to explain everything thoroughly and made us feel confident with the set up and new system. We were very pleased and have already recommended them to several other people."

"We called them, they came the next business day. After searching, they found the leak in the crawl space. Had to replace
a too small pipe that had come from the manufacturer. The service was quick, thorough and professional. Have used them
before. Price was reasonable for what was done. Very satisfied."

"This is just about everything I appreciate and value in a service provider. Our home has two heat pumps, and both were failing. Andrew quoted on both units in the spring, along with two other local providers. There was a pretty good spread between lowest cost and highest cost estimates, with Comfort Zone just shy of the midpoint between lowest and highest. From the initial discussion about the work involved and related equipment choices, I was sure Andrew was the provider I wanted. He spent time answering my questions during his initial visit and left with no pressure to close the deal. I had several follow-up questions which he always promptly answered via email or phone. His estimates offered multiple choices with the differences clearly explained. Comfort Zone replaced the first unit shortly after his initial visit. We just recently had him come back to do the second unit. Each time during his service visit, Andrew was professional and friendly and answered any question I had along the way. I love that the person who gave me the estimate is the same as the person who performed the work. You can tell Andrew is very proud of the work he does. The differences in interior air quality, interior and exterior noise level, and our power bill are all noticeable. I'd highly recommend Comfort Zone to anyone, just as a friend I trust had recommended them to me."

"Our air conditioner died on a Sunday morning. I called Prudential at 10:30am, they had a tech out and the problem fixed before noon. I'm very happy with the prompt service and quick turnaround on a weekend!"

"It was fine, they did a good job. He was very professional, on time and scheduled within a day or two. They have a very fair price also."

"These guys are awesome! Showed up on time and called before they left. Showed me what was wrong with my air conditioner and what they were going to do to repair it on the spot! Finally have cold air blowing through those vents now! Customer service was excellent. Definitely will be hiring again!"

"Good. Resolved heating and cooling issues"

"Chris was great to work with, he arrived first thing the next day and quickly diagnosed my issue, which ending up being a leak in the coil. He ordered the needed part and installed it as soon as it arrived. Chris was very personal and friendly to interact with while giving me a very understandable explanation of the situation! If your looking for a local company to do a great job then call Epps HVAC!"

"Our AC went out on the hottest day of the year. Matt with Legacy worked within our work schedules and met with us in the late afternoon. He had the problem diagnosed and repaired in under 30 minutes! Matt went further and showed me some preventative tips to help keep my AC running at its best. Things could not have gone better. A BIG thanks to Matt and Legacy Heating and Air!"