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"Disappointing! The service was "once over lightly", the tech person in and out within 25 minutes or less. I've had Jeff here previously several years ago, the person this time was not Jeff, and Jeff did what I felt was a very thorough and complete maintenance inspection at that time, Jeff spending a good bit more time and explanation being more thorough and complete. Several of the items indicated to be done were either so quickly or hastily done that I was unaware of their being done, but can affirm with certainty that the tech person never checked the thermostat nor made any adjustments to the thermostat in evaluating the performance of the heating system. Could it be because my furnace is less than 3 years old that this service maintenance inspection was so "once over lightly"? Sorry Jeff, Karen, I feel I can do much better with other HVAC services in the future."

"I have had air systems mechanical install my high efficiency furnace few years ago and recently install my central air. Their prices are lower than the rest. They are always courteous and professional from salesman to office staff. I have nothing negative to say. Always on time for routine furnace tune up appointments. A great company to deal with."

"10.4.2017 When John came to my home to check over my old furnace and air conditioner, he took his time, carefully scrutinizing the entire system and stating several improvements that all the other heating and cooling providers missed. Heating and cooling is not my business and I am no mechanic, but he took his time, explaining things to me in a way I could understand. He checked the connections of the AC and furnace to the fuse box, explaining to me that there was a need for connection updates and why. He noticed sun damage to the outside wires going to the AC, stating that the AC was actually hooked up with connections meant for inside of the house, plus the connectors need a covering to go through to keep them safe from grass trimmers. He also noted how the humidifier was just fine, but the problem was that it was not hooked up correctly and thereby not functioning. Also the humidifier was on the water heater’s cold water heating and gave his men orders to change it to the warm water tubing, with a better valve. While there at the water heater, John noticed another thing that no other service man coming through from other companies had noticed – the carbon monoxide pipe was not attached into the chimney, not even touching the wall! He had short me to stand up on a chair so I could see what he could see and he was right! There was no way that the CO pipe was reaching the tera cotta lining of the chimney; it was not even reaching the brick wall! He jammed the pipe into the hole leading to the chimney and stated that his guys would be there with a chimney liner so no CO would leak through the mortar. He showed me various system options and what they would do. John priced each component, giving a total price for each system. While other competitors included a new humidifier, John did not because he stated it was hardly used at all because of the poor attachment, so I saved money there. Considering without the important extras, he underpriced both Bryant and other Carrier dealers offering the same systems. Brian and Andy came promptly two days in a row to do all that John had written in his report to them, putting in a wonderful heating and cooling system, plus the needed extras John found. Brian and Andy were so very friendly and were very personable, as I shared my personal stories, so did they, as they continued to work hard. They always had time for my questions, telling me that I was not in the way, and pointing out exactly what they were doing and why it was being done. During those two days they were so very particular about the furnace and AC installation. The first day they did not even stop for lunch, but just made a grab for a quick nibble so they could get most of the job done that day, so that I could have furnace heat that night. The following day they completed the AC complete with a sound resistant pad. Then they climbed up onto the roof, installing the new chimney liner to attach to the water heater carbon monoxide pipe. They were so nice and kind and excellent, knowledgeable workers that I was completely at ease with their competency. Also, they were wonderful educators, making sure that I understood my new system and that I had the office number if I had any questions at all. I am a COMPLETELY SATISFIED customer!! Garland"

"Woke up on the coldest day of winter (so far) to find our furnace had stopped working overnight. called John at about 8:30 a.m., and he had a team of technicians at our home within about two hours. He even stopped out himself to check in, drop off some parts, and talk to me about my long-term needs for a new furnace and A/C unit. The team worked fast, and the charge for the work was even less than they estimated when they'd arrived. This is the second time we've called John's folks for heating or cooling service, and we'll absolutely use and recommend them again."

"We were so happy to have Sullivan Super Service (Plumbing, Heating, Cooling) come today to repair our central air conditioning unit and to service our HVAC system. Sullivan's technician, Bob Anderson, was polite, professional and experienced. We greatly appreciated his knowledge and counsel. Our AC has been out for a few days in a current hot spell, and Sullivan was the only company that contacted us. They proved the old saying that in winning, half of the battle is just in showing up and being there. We were not Sullivan customers before, but we are now! Sullivan's service was SUPER!"

"We had both a furnace and new air conditioning unit installed. The work was top notch and we are very happy with both systems."

"We recently had to replace our outdated furnace and also decided to add AC at the same time. We contacted Air Pure, Inc for a free estimate and the entire process was extremely smooth and professional. The estimate was very thorough with detailed explanations and write-up. The offer was competitive and we decided to go with Air Pure based on this, their reputation, and the professionalism of the presentation. The work was scheduled promptly and the installers were fantastic. They were very knowledgeable, professional, and courteous and the work was completed on time, as promised. There was no garbage or debris left behind. The quality of the workmanship for the furnace and AC install was clearly evident and they took the time to review everything they did as well as show us how to operate all the new components. There are a lot of choices out there but we highly recommend that you consider Air Pure for your Heating & AC needs."

"Probably could not have went better.  Sales rep came out a few days after I called.  I showed him everything and he counted all the supply and return registers along with the square footage to size the new unit.  He quoted me two systems, an Amana 13 seer and an Amana 16 seer.  The Amana was recommended because I have a Goodman furnace and Goodman now owns Amana.  He specifically said they like to sell systems that are on the same level because they tend to work better.  I appreciated the fact that they didn't try to upsell a higher system like a Trane or Lennox just to make more money.  The quote was pretty good but I decided to think about it.  The next day I talked to the rep and told him I decided to go with them.
The day before the install someone came out to measure everything.  Took about 30-45 minutes.  On install day I left the door open in the morning when I left.  I got out of work early and made it home when they were finishing up the installation. Met the 2 installers and talked to them a bit.  Very friendly, professional, and courteous.  We were talking about an air duct that doesn't blow quite as hard as the rest and they looked at it, identified a leak, and sealed it.  There was no paint behind the old thermostat so they installed a cover plate behind the new one to clean it up.  They put rocks down around the condenser and put in the new concrete pad.  Sealed the penetration where the refrigerant lines enter the house.  They also did a fantastic job with the new return drop.  Every question I had they answered no problem.  They even gave me a box of Rosalind candy!
Awesome company, awesome experience, and they will be the only HVAC company I will use from now on.  All four people that were at my house were very friendly and professional.  Not once did I feel pressured about anything.  Their reputation in Beaver County as the best is well deserved and I highly recommend them to anyone.
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"After some research we asked Climatech to give us an estimate for a replacement for both the air conditioner and the furnace. The old furnace was an American Standard and we asked for an American Standard, in place, replacement, assuming a same brand replacement would be easiest. Mike Horner, Climatech's Residential Comfort Specialist, arrived on time for a scheduled appointment to give us an estimate . He had been an installer previously so was extremely knowledgeable about all aspects of most systems. We discussed several options. I wanted a simple system, easy to maintain (and repair should that be needed), without a lot of bells and whistles. He was great in working with me to find that kind of solution. One point he made was that he was always available for answering questions even out of normal working hours, and he was. He provided an initial estimate and then after emails and phone calls quickly provided several more estimates as I firmed up what I wanted. The interaction with Mike was great. I checked his proposals against the cost of the components I found on line and the work required, and his proposals were reasonable and the company was big enough to back up their work. We settled on an American Standard AUH18080 95% efficient, 80,000 btu single stage gas furnace, an American Standard Silver 13 SEER 3 ton outdoor condensing unit, a matching high efficiency evaporator coil and a Honeywell Wifi thermostat. The cost was $6350. with 1/2 paid up front and 1/2 paid after installation. Setting up the installation was easy. Jennifer coordinates all the residential work and she made sure the installation worked into our schedule. Since they are a large company they can be quite flexible. The replacement took 2 days, a Friday and a Monday. A crew of 2, Ron and Jesse, arrived at the appointed time (they worked 8am to 2pm), They took away the existing units, and installed the new units. They made changes necessary to fit the new units into the existing ductwork, and to drain the condensation from the new units properly. They drilled holes through the brick walls required by the new efficient units. To install the air conditioner they needed to go into our neighbors' yard and they were respectful of both their yard and ours. At several points during the installation I had questions and suggestions and they were very open to discussion. After the first day they cleaned up and did not leave material lying around over the weekend. They did listen to the radio while working but unlike most workmen who have the radio blaring and disturbing the whole community, they played it very low so it was only audible in the basement area. I was impressed with how well they installed things like the the drain tube which was run across the basement ceiling with fasteners at close intervals and a hard plastic tube into our wash sink, and the way they plastered around the exhaust and intake vent going through our brick wall. Instead of round corners, as others might have done, they made it have square corners so it almost looked like a brick with a hole in it. They did a very professional job. It's interesting how many skills the installers must have. They know about the furnace and the air conditioners of course, but they must also run wire and install electrical boxes, run drain lines and consider plumbing options, must drill through walls and repair walls, and must flatten landscape and prune bushes to place outside air conditioning. After the installation they went over the system with me including the new electrical connections, thermostat operation, furnace operation, etc. I would recommend this company and their team to others."

"Work went smoothly. AC unit was up and running for the summer. I did discover, however, that I needed to be proactive for the furnace tune-up. I was under the impression it would be done before the heating season but when I called in November, I was told the scheduling would be done in January. That seemed a little late. They did, however, call in January and the inspection on the furnace was scheduled and completed satisfactorily."