Get matched with top furnace / forced air heating system pros in Columbus, OH

"After quite a bit of research I decided on a Mitsubishi ductless heating system and received bids from several companies and ultimately decided to go with Westin Air LLC Heating and Cooling. While I specifically asked for Mitsubishi, the other companies either tried to sell systems that I didn’t want, or their price for the system was higher than Westin (in one instance over $1,000). On the other hand, after looking at the shed and judging the scope of the project, Westin’s representative Cathy Shankland (great person, easy to work with & loves pooches), provided a bid for the same Mitsubishi system at a very competitive price and, gave a 2% discount for writing a cheque. It’s worth noting, that having received the bid in July 2019, by the time the requisite remodeling work and wiring in the workshop was completed, it was the end of December, before I could call to get on the schedule for January. Initially, the installation had to reschedule because of the rainy weather. The next week the crew (Jason, Frank and Zack) arrived around 9am on the appointed day and got to work in the freezing cold! In a word, these dudes were just GREAT and got to work immediately! They were efficient, diligent, extremely hard-working, and had a great sense of humor as I asked countless questions and poked around. One could not have asked for a nicer group of guys. When I asked about the rescheduling, they explained it was better to work in the cold than the rain because the rain could not only rust their tools but could be detrimental to/have a negative impact on some of the internal mechanisms of the system. I made an old-style percolator pot of coffee and brought it out with cups and, then baked molasses cookies, (after all, I had to warm them up somehow)! Initially, we thought it would take the better part of the day, but because the electrical preparatory work was done, the job was completed by early afternoon. They cleaned up so well, one would have never known anything had been done in my little workshop, except for the fact that it as toasty warm, and will be cool in the summer. Whoopee!! By the by… they’d finished the coffee and almost all of the cookies. My experience with Westin Air, LLC was wonderful! The office folks were great, the rep that worked with me was great and the crew was super! This is company is a hidden gem, and we’ll definitely be using them again."

"Prompt. Friendly. Furnace is working fine."

"When it came time to replace HVAC, the salesman from my current company was not being sincere in the sales process. I interviewed 3 other companies in Columbus and by far, Gary with Franklin Heating was upfront, honest, and went above and beyond in customer service. The 2 man installation team was efficient, professional, and very pleasant to work with. When I called with a question the next day, they sent the installer back to physically review the system and answer all questions.I couldn't have been more pleased with the service and people from Franklin Heating/cooling and highly recommend them."

"There was a very slight leak in the gas line running to the furnace at the shut off valve. Apex was able to schedule a visit in a reasonable timeframe. They were very professional, explained the work and expense, and worked quickly, resolving the issue."

We pride ourselves on the quality work we provide, while delivering great customer service.We have 20+ years experience in hvac. Check out our services offered and call or click to schedule an estimate today! “Service is a attitude not a department”

"Arrived on time. Professional. Diagnosed and fixed the problem quickly. My air conditioning works great."

"Alex set an appointment with us and arrived in a timely manner. He fixed the problem quickly, explained what was wrong with the system and what he did to fix it. He was fast, professional and polite. We would absolutely hire Troyer HVAC again."

"I submitted a request on Angies List for a quote on my AC unit. I was unsure if a repair or replace was needed. I almost immediately had a call back and a schedule for someone to come take a look. Mike called me before arriving and was very prompt. He was very polite and professional and took time to fully inspect the unit. It turns out a new unit was needed and he went through my options and quoted prices. The pricing is very competitive. A new unit was scheduled for installation the next day. The AC installation was done very professionally. During the install a crack was found in the heat exchanger of the furnace. Again exceptional service was provided from quote to install. Big shot out to Mike Brown, Brock, Haidar, Brian and Dakota. There was another gentlemen with Brock and I can’t remember his name. So sorry!! If you need any work done on HVAC, give Five Star heating and cooling a shot. awesome job guys!"

"I had very good experience with Steve and him team. They answered my call quickly and did a free estimation on the project. They recommended the same system as homedepot service team but only on 60% of the homedepot price. The installation was quick and professional and I am very happy with their work"

"We just purchased this house this past summer.  Even though we have had the HVAC system worked on, nobody took notice of the condition of the Aprilaire.  When my husband turned it on, water ran out of it.  It wasn't an immediate concern so we put it off until nobody could stand the dryness in the house.  I opened the unit up to see if there was a serial number and discovered that most of it appeared to be missing.  I called several places but was impressed with the response of this company.  They came and checked it out. While the one part was on the truck, when the gentleman opened it up he said we had more parts than a filter missing and the unit had cracks in the housing.  The missing part was not normally needed so it had to be ordered.  
The company called me to tell me they had ordered the part (never had anybody tell me that before).  When part came in they called me again to schedule service.  The day before they called to confirm the appointment.  The day of the repair they again called to let me know the repair person would be there in 1/2 an hour and asked if that would be alright.
Instead of replacing the whole unit for $900 I agreed to use tape on the housing.  He assured me the cracks were just cosmetic.  I agreed to that since it sits unnoticed in the basement anyway.
I was impressed by the communication and the price.
 


"