Get matched with top swamp cooler service or repairers in Maple Heights, OH

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"Matt is reliable, responsive, and did a great job at a great price for exceptional service! I would not hesitate to recommend or use him again, but hopefully not on my roof!"

"I was looking to get one or two more estimates on my driveway . After filling out a form, I was called by Jake from Stonewyn development. 40 minutes later, Jake was standing in my driveway. He looked at the scope of my project and we came to an agreement. Just a few days later, the project was completed, what a surprise! Now no more uneven cracked slabs! Thank you Stonewyn, thank you, Jake!"

"It went well. I would ask for their service if they do work for AHS (home warranty) for any repair or replace."

"Great communication with representative, Pete. He was friendly and professional. No pressure when looking at our 23-year old furnace. Gave options and we went with the repair. He went and got the parts needed, returned, & repaired our unit within the time he specified. Happy for now with the service."

"It took 4 visits over a 2 week period. The last visit was necessary because the wiring was done incorrectly on the third visit and another technician had to come and fix the work. The first technician didn't tell me there was a problem; I had to find that out myself. The price quoted by the first technician was not honored by the company, even though customer service reps said the company would go by the technician's cost estimate. Multiple calls to the company's customer service reps were unsuccessful. The best they'd say is they'll use this for future training, to ensure it doesn't happen again. I was unable to speak with someone in charge about the manner. CS staff acted bored by my concerns about the quality of work and the overcharging and declined to address either issue. The poor quality of work and poor attitude have me reconsidering using this company in the future and am looking at other heating and cooling companies. The second technician was terrific; just not sure it's enough to counteract the hours and hours the first technician spent here (and didn't fix the problem/left it not working) and lousy customer service reps (I spoke with several different ones; they were all pleasant but equally indifferent)."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Great. Wonderful service! Great work. Very professional. Would rehire again."

"I was looking for quotes for a new furnace since mine was over 20 years old and failed, so decided to have it replaced along with the matched central air conditioner unit. I got estimates from several heating and cooling companies but ultimately gave the job to RTT Heating and Cooling, LLC . Ryan came out quickly, looked at my units and answered all my questions to give me the best options for both cost and reliability for a new complete system. Ryan was very knowledgeable, courteous, and professional. He didn’t try to sell me stuff I didn’t need like others. His office contacted me and we scheduled a date to replace the units. Ryan sent out Tommy and Tyler , these guys removed the old Furnace and Air unit and Professionally installed the new ones, They were quick, professional, courteous and answered all questions. I couldn’t of asked for a better team of people including the office personal Nicolina, who was all so very professional and prompt. All I can say If you’re looking for a GREAT heating and cooling company to work on or replace your furnace and/or air, then Give Ryan a call! I highly recommend him, OH! and his pricing was fantastic and offered great quality equipment ! Thank You all at, RTT Heating and Cooling ! John"

"I called at least 5 places who said they offered emergency service and they either said they couldn’t do it or didn’t answer the phone. We called Weatherking and the dispatcher was pleasant and said we’d hear from the tech shortly. The tech, Matthew, called within 15 minutes and was extremely professional and transparent about the “after hours” fee. He was at our house within an hour in inclement weather. Again, very professional and pleasant, although it was around 11pm on a Friday. He fixed the problem and went over and above our expectations by being quick, thorough, and explaining everything he did. He also did some additional cleaning and told us how to prevent the issue from reoccurring. Will definitely use them again. Thank you Matthew and Weatherking."