Get matched with top water main install, replace or repairers in Maple Park, IL

"They came in the time allocated. I had two areas I needed looked at , main shut off waterline which some tightening of fittings that were done. The other was replace a part in the faucet if the tub that mixes cold an warm water. Only the cold worked. He tried to loosen and clean the warm part, it needed to be replaced. They went to the local hartware and purchased it. It now works fine now. One suggestion would be that every time an additional charge was mentioned, I had to ask specifically how much it would add to the total bill. I definitely will hire him again."

"on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too."

"Drainmaster repaired a cracked flange on a toilet that needed to be reset, did the reset, and replaced a section of copper piping that had a joint that was starting to fail. They showed up on time and finished in about an hour. They did a great job!"

"Have used them 3 times. Always quick to response and easy to work with. Once I called them on a Sunday and no advance notice. They showed up right way. When I called them for service that Sunday, there was no mention or hassle about how it is Sunday and emergency call and extra charge that and service fee that.... Solved the sewer line problem and charged me normal rate and kept me updated during the whole process."

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"We were suffering with a loud fog horn like sound whenever the hot water faucet was turned on in our bathroom sink. Brian arrived on time and was very pleasant and professional as he analyzed the situation. Since there was also a small leak after turning off the cold water, he provided a firm quote to replace both cartridges which I approved. Getting started, he found it extremely difficult to disassemble the faucets to get down to the cartridges since all of the components were fused tight. Working methodically and carefully, Brian was able to complete the installation without harming the faucet. But in all honesty, I have never seen anything that was more difficult and that required more patience. Brian successfully completed the work and stuck to his quote even though it was much more difficult than anyone could have imagined. I would like to thank Brian for all of his efforts and also The Scottish Plumber for taking such good care of our plumbing needs over the years. Brian is a credit to his profession."

"It was more then I expected, I thought over places charged less but they did a good job. Two guys and it took like an hour and a half. They were professional and the main guy seemed very experienced and knew what he was doing."

"Todd, John, and the guys at H20 came to the rescue. They were out there on a Monday morning and dug into my foundation to repair the collapsed pipes. They completed the work in just 1/2 day. They worked with my insurance company to ensure that the work performed was covered. It is clear to me that H20 takes pride in the work that they do and that they are committed to making sure your problems are resolved to your satisfaction. Honestly, I can't imagine better service than this."

"The team showed up at 8am on time and immediately got to work. They were very friendly and did not hesitate to ask questions regarding an old sprinkler system in the yard. They had to remove part of a hedge, but only removed the minimum amount needed to bury the drain pipe. The window well replacement is beautiful. They even replaced the drain at the bottom without asking. Overall, Scott and his team did a phenomenal job. I would totally hire them again."

"They did a great job, showed up on time, installed the faucet quickly and cleaned up after themselves. I would hire them again"