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"They arrived on time, did the repair quickly, cleaned up and took a reasonable payment."

"Excellent. Mike cleared the drain in less than 20 minutes. The sink basin emptied quickly immediately after he completed his work. Mike was professional, knowledgeable, and courteous. My strongest recommendation is that I would definitely hire Wagner & Sons for any future plumbing work in my home."

"Nice, fast people... left PVC pipe extended into roadside ditch... had to hire someone else to finish up the work."

"Scheduling was easy. The plumber (Lenny) arrived within the appointment window. Although the Corian sink drain assembly is unusual (it has a separate overflow tube), he quickly assessed what was needed and provided an estimate. He had all of the parts in his truck and his solution was actually better than the original. Work was completed within an hour. I had to wait 24 hours for the sealant on the sink drain assembly to dry before testing for leaks. I noticed a little water leakage and a Lifeline plumber (Anthony) came back to check. By then the problem had resolved itself, probably because one of the gaskets had swelled into place after picking up a little moisture from the leak. Although he could have legitimately charged a service fee for the follow-up visit he didn't. He said that it's more important for the company to have a satisfied customer and they would rather have my business for the long run."

"We were extremely please with Chris. We approached the project with baby steps. After an initial jet & camera of our current drain & floor tile we learned we had a blockage (which is why in heavy rains we were getting water & mud coming up). We then hired him to open a section of concrete to expose the drain tile and fix. This lead to the exposing a serious problem and we went further and had Chris replace the drain tile, add a new sump pump & tie into existing to create a "back up". Although it ended up costing us about $9,000 we are at complete ease knowing our basement is dry now! We will only be calling Aqua Doctor for any of our plumbing issues in the future."

"Very good, technician went out of his way to make sure our sink and kitchen floor were covered as he operated the equipment required to clear out our drain system. Very pleasant man, an asset to the Roto Rooter family."

"Well. I have a sewer backup system that Permaseal installed in 2012. Never had a problem with it and it solved my sewer backup problem. I am supposed to have it inspected annually. I skipped a few years by laziness. They inspected this year. All was in order. They did however recommend that I replace a pump that is beyond its expected useful life and also batteries that are beyond their life. Those will be done in September or October. At same time I asked them to look at a floor drain in an unfinished portion of my basement. Water had come up. They diagnosed that my kitchen sink was backing up into the floor drain and fixed the problem by rodding the pipe under the floor drain. They were prompt and efficient. I also arranged to prepay for 5 years of servicing."

"Repair guy was nice and did good work. Was not told ahead of time that I would need to pay 408 dollars for essentially hooking up a wet vac to the end of a pipe and turning it on for thirty seconds Expected to pay $200 Actual payment was $493 Line codes from the invoice S-Service Call $85.00 S-Blow Out Condensate Drain $408.00 DESCRIPTION OF WORK / RECOMMENDATIONS from vendor Condensate pvc drain clogged with sludge & slime. Cleared condensate drain with nitrogen & vacuum. Unit draining properly after repair. 0ppm co reading. No gas leaks found. Customer recently had a cc completed. All ok at departure. Recommendation is that if you need this service performed is to get a quote in writing from the vendor ahead of time or just get a shop vac and do it yourself. Will not recommend although would like to hear vendor response as to how this poor customer experience could work better. (UPDATE): The Vendor has reached out to try and mitigate the cost and is much appreciated."

"Had a main sewer line backup and called J. Blanton. The tech showed up on time, explained everything upfront, and cleared the clog quickly. He even did a camera inspection afterward so I could see the condition of the pipe myself. No upsells, no surprises, just solid, professional work. Drains have been running perfectly since. Highly recommend!"

Welcome to Mr. Rooter Plumbing Of Cook County! Locally owned and operated with over 20+ years of experience in the industry! We take pride in the quality of our work and customer satisfaction we give each and every customer! We are known to pay exquisite attention to detail, while making customer satisfaction our top priority. Call us today to learn more about how we can help you!\n