Get matched with top swamp cooler service or repairers in Massena, NY

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"30 Years ago when the heat went out at work on Christmas eve at 2am, Astar responded immediately !! Now today as a homeowner, when my furnace stopped working , I called AStar first!! ( not because the name starts with an A). Kyle the Service tech, could not get to my home because the roads were closed for a local event. He had to park his truck a mile away and carry his tools and parts. Instead of postponing the appointment, my heat was repaired quickly ! I am glad to see there level of service continues to exceed expectations ! Ed , Kyle deserves a Raise !!"

"When I was looking for a new high efficiency furnace, I received several quotes and Sure Temp was almost $800 cheaper than any other Carrier dealer. They were on time and did a neat and effective job of installing the furnace. They made sure that everything was clean and all of the paperwork was simple. I was very happy I bought the furnace and used them. Since that time I had 4 service calls. One was related to a minor issue related to installation that appeared during the winter and was quickly dealt with and three calls were related to an issue outside of their control that was tricky to resolve. They were very responsive in getting to my house and dealing with the issue, sometimes having same day service calls available. They were able to get the issue resolved through alot of research and once it was dialed in I have not had a repeat. They took care of the paperwork for the warranty and I never had to do a single thing. I am very happy with my experience with Sure Temp. Based on my experience with the installation and attentive follow-up service, I recommend Sure Temp.
"

Installing furnaces and boilers and all residential plumbing I have over 15 years in the field experience. We've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing.

"Refrigerator was repaired, washer and dryer were written off as a lost or beyond repair due to parts needed for repair no longer in stock, and the garage door was repaired but not covered by CHW"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Very professional, very concerned about customer service.  They went above and beyond for us.  I would recommend them in a heartbeat.
"

"Still some touch ups to be done and gutters. Showed up when they said. Worked clean and neat. Went above and beyond to complete the work. He even came out in a snow storm to try to repair a roof leak. Overall very pleased. Would recommend."