Get matched with top swamp cooler service or repairers in Merrifield, VA

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"Going to take two visits, but that is because they wanted to see if when the unit thawed the fan was still working and save me over $1000. Turns out the fan is shot. So, calling them back, but I know they will be able to fix it. They have done work for me on this unit before. They cannot service all units, as I have a business and they weren't able to fix that one. But, they said that when they got there and looked at it before they spent a lot of time or money on parts, so at least they are honest."

"As part of our service plan, we had our plumbing systems inspected. To make sure we were safe in the future, I had the technician drain the water heater and install an alarm in case of flooding or system failure. Everything went well and I highly recommend FH Furr."

"They were really good. They trustworthy, dependable provides excellent service, punctual, on time and considerate. I recommend them highly. Their prices were fair and they were quick."

"We returned from vacation on a Saturday night to find out that our A/C system had died on us while we were gone. I put in a quote request with JDL and someone contacted me within about 30 seconds of my request. A tech was able to come out on Sunday to assess the situation. Ire was extremely courteous and professional, explaining everything along the way. One minor problem was that we needed a new motor (which died while Ire was here) and they had to order the part, which he said they would do first thing Monday morning. While they did, it was going to be another day before it arrived. I asked if there was something that could done, but unfortunately they needed to wait for the part to arrive. A bit later, Ire called me back to say that they were going to drive way out of the way to pick up the part and get someone to our house later that day, avoiding both a large overnight shipping fee and another brutally hot night in our house. Isak showed up and was courteous and professional as well. He explained the work and explained that our system was working, however inefficiently. He explained how we could fix the issue, and laid out the costs for us. We had to decline as it was out of our budget, which Isak completely understood. I'm not sure about other reviews, but at no time did I feel pressured into buying a product or doing something unneeded. I really appreciate the work they did, their customer service approach, and their overall knowledge and professionalism. We are likely to hire them back based on this service."

"They came and inspected the sump pump. They recommended for it to be replaced. I was okay with it so they replaced it. They completed within half an hour. We then discussed the bill. They agreed to take off $50 because they have an Angie's List coupon that offers $50 off. There was also a coupon for $250 off a system installation for Angie's List members. I told them of this and they said it would only apply for HVAC units and I said to them that they are more than HVAC company, they provide more services than HVAC. They did not specify that its only for HVAC. The technician agreed and said that they're going to have to change that within our website. This was extremely misleading and felt like a bait and switch."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"Briggs Heating and Cooling has been our go to provider since we renovated our home in 2005. They are experienced, supremely responsive and personable professionals who truly care about their customers. They go out of their way to get it right. We have trusted them so much that we introduced them to my elderly parents’ home years ago. My parents have adopted them ever since. We have had several projects this year alone, some routine maintenance, some much more complicated. Each project was handled the same way. First, my parents have an old AC and “Trevor’s guys” come out every year to service it. Their gas heater required a new switch which, because it was an old unit, took a lot of effort to find and replace. Next, our newer AC had a valve malfunction, and Briggs’ went way out of their way to properly diagnose the problem. As a precaution, we received a second opinion. Not only did Briggs’ diagnose the problem properly, they fixed it at about a quarter of the cost that the other service provider would have charged. Most recently, a couple of weeks ago, a leak was detected in my parents’ newly installed gas fireplace logs which Briggs had not installed. They met me at my parents’s home within an hour and had it repaired in another hour. And their prices are always extremely reasonable. This is small business done right. In northern Virginia, they are a breath of fresh air."