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"Pros - Provider was very responsive and communication was excellent. I used Angie’s List to request quotes and this provider responded within an hour. Work was scheduled quickly. - Service technician called ahead, was polite, and took the time to explain the process and the work that was to be completed. - Pricing was very good (if requirements were met – see below). Cons - Six registers (@$15/each) located in the finished basement ceiling were very likely not cleaned as the louvers are kept shut in the summer months and cannot possibly be opened without using a step ladder. No ladder was used by the service technician other than one provided by me for access to the main trunk lines. Step ladder was provided after discovering technician using a chair to stand on. - Access holes drilled into the basement duct work left shards of metal on the floor that were not vacuumed or swept at the completion of the work. A few pieces of sharp metal were later found tracked onto a carpeted stairwell. - Debris was found on the floor and on furniture around a few of the return vents, likely a result of the compressed air used to clean the grill. Although I suspect this may be common and normal, I also suspect leaving it there for the homeowner to clean up is not. - Technician did not wear protective shoe covers when walking across carpeting as is typical for most in-home service work. This is particularly notable for a company also in the carpet cleaning business."

"Professional, excellent communication, and attention to detail. I highly recommend DryMaxx Ohio, Inc. for water recovery services. Donâ t compromise!"

"Very reponsice and great customer service"

"CLEANING HEATING DUCTS AND CARPETS VERY GOOD !!!!! BUT THE SMOKE DAMAGE IN THE KITCHEN IS STILL THERE."

"UPDATE (2022): Our first interaction with DryMaxx was last year after a substantial basement flood. Their team was stellar then and have recently reiterated my absolute appreciation for their quality of work and accommodation. We decided to reach out to them on a whim for a complete bathroom remodel. They came in thousands of dollars under our other quotes and still managed to go above and beyond. They helped our vision become a reality with plenty of helpful suggestions and options for us along the way. They stayed on budget and the end result far exceeded our expectations. Not to mention the whole team is not only talented but actually nice to interact with and very attentive. They never got irritated or annoyed at my many, many questions. I cannot recommend them enough for insurance work or regular home renovations. They will always be our first call."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Top notch from start to finish. CRS was at our house on a Saturday morning to start remediation for water damage in our basement on Friday. All the repairs were wonderful, and CRS handled everything with our homeowners insurance."

"The guy called and said he is 10 min away. He arrived 45 minutes later. He looked for bubbles in the dark. I had to keep asking would you like the lights on? Finally, I just cut them on. He claimed he couldn't find a leak after Duke Energy found one and the smell of gas was all throughout the house. I should've used a fireplace company first to avoid wasting money. I was going to pay through Angie list but it was cheaper to just pay the service call. I don't know if he really couldn't find the leak are was upset he arrived 15 minutes before he was due to get off. He was friendly though?. I can say they guy I talked to on the phone was very nice. I would use the service again based on how nice he was but only for plumbing."

"My wife and I woke up for work to find water was seeping through our floor boards. We found out the water heater cracked from sediment build up/old age. The floors were warped and the carpet in the 2 rooms next to it were wet. William Wilson and his team were called at 6:30-7 am and were at our home within the hour. While his team started shopvacking the water on top he took the time to explain to us what they were looking for and the next steps of what they are going to do, while also putting us at ease stating that it will all be taken care of. His team took up the floor, took off baseboard, removed soaked padding under carpet, set up 8 large blowers, and one industrial dehumidifier to prevent molding along the walls. He even got us in contact with an affordable plumber, who came out and replaced our water heater before 11am the same morning. If I can highlight anything about their services besides the excellent quality of work it would have to be the communication. I loved he took the time to explain what was going on and the steps being taken to prevent mold and his willingness to answer all my many calls over the next 3 days. Iâ m truly a worry-wart but his calm demeanor and how he showed he truly cared put me at ease. I really appreciate he went above and beyond to even find us the best priced plumber. 10/10 would use for all future necessary services!"

"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."