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"Roy was great! He fixed our ducts and changed our filter so now our house is heating so much better. He was very informative and we are glad to have him for our heating and A/C service maintenance in the future. Definitely recommend him !"

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"Love this company! My service tech today was Brad Groves. He was courteous, friendly and very professional. He even took the time to show me the photos taken of the interior components of our unit. There is a reason Dugan Air recieves such high ratings from their customers...they earn them. The maintenance services are affordable and I would highly recommend giving them a try."

"From Tammy in the office to system designer Jake Snyder to head technician Tim the folks from Irish Air were GREAT when I needed a second opinion on possibly needing a new heat pump. They saved me thousands of dollars. I can’t recommend them highly enough for sales or service. They are my new HVAC company!"

"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"Upon arrival the problem was quickly identified. Brett quickly explained what part was needed and installed it. Ignitor was clearly beyond repair and broken. No elaborate fix or tests needed."

"Very professional and prompt. Had to wait one day for the part, but once the technician had the part, he quickly installed it. Would definitely use this company again!
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"Good job.  Air ducts clean and fresh smelling.  That is what I paid them to do.
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I called James at 8:20 am Saturday morning. He said he had two others ahead of me but would be at my house at 1:00 pm. He called at 12:50 to tell me he would be here in 5 minutes. He arrived at 12:55. What a pleasure to have someone show up on time, For the next 3+ hours, James worked on all three of my computers. The first computer had 6 viruses which were downloaded when we tried to download an internet game. James removed the viruses, showed me how to prevent this from happening in the future, and then correctly installed the internet game. IN addition, he updated all programs, removed unnecessary programs, and installed

new programs to improve the quality. Jim then did the same work on my other two computers, one of which was found to have 232 viruses.
I am not computer literate; therefore, I cannot recall the details of additional work James did on all 3 computers. All I know is the computers are running smoothly and quickly. The cost was very reasonable.
I will use James in the future, and highly recommend him to others.
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At Barrett Family Heating & Air, we pride ourselves on being a family-owned company that cares about our clients. We understand how important your home or business is to you, and that's why we always provide reliable and superior service. We believe in treating our clients like family, so you can always expect a friendly and professional experience when you work with us. We are dedicated to providing excellent customer service and quality products at an affordable rate and committed to making sure your heating and cooling systems are running smoothly. We offer a range of services, from installation to maintenance and repairs, to ensure your home or business stays comfortable year-round. As a fully insured company, let us help you with all of your HVAC needs. To make it easier for our customers, we are excited to now offer several financing options, including up to 0% financing if paid in full within 18 months! As always bi-yearly Maintenace visits are $40.00 and estimates are always free! Call Barrett Family Heating & Air at 812-493-8496.