Get matched with top central humidifier installers and replacers in Morrow, OH

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"We have been customers of Watkins for a few years, but this is our first review on them. They are super friendly and do great work. A few years ago, they were able to help us get us a new furnace in a timely fashion when ours died in the middle of winter (it was really old). At that time, they noticed the AC was not installed correctly and not up to code (previous owner). We also knew the water heater was next to go, but were able to hold off until this year. Our new AC had a part go bad this year, but they were able to come out quick and repair pretty quick (and no charge). We are very pleased with all the work and highly recommend them!"

"The team was very knowledgeable and professional. The work was neat and clean, above and beyond expectations. They went above what was required by cleaning my humidifier and replacing the pad. So happy I chose Schneller and Knochelmann!"

"The technician was at our home quickly and diagnosis was done right away. He did estimates for repairs or replacement while in the van at our home. We made a decision later in the day and a team was at our home the following morning and replaced or HVAC."

Arlinghaus Plumbing, Heating, Air Conditioning & Electrical is a family-owned business & your trusted expert for AC repair, AC installation, AC tune-ups, heating, plumbing, and electrical services across NKY, Cincinnati & SE Indiana – including Amelia, New Richmond, Batavia, Owensville, Milford, Blue Ash, Indian Hill, Mason, Lebanon, Hamilton, Middletown, Springboro & Oxford. Our team delivers fast, reliable service to keep your home comfortable all year. We also handle drain cleaning, sewer services, water heaters, & 24/7 emergency plumbing. Licensed, insured technicians with over 6,000 5-star reviews. Same-day service, upfront pricing, & a 100% satisfaction guarantee. Call today for expert HVAC and plumbing service!

"Service technician was very professional. He took time to show me what had to be fixed and explained how it would improve furnace performance. He took the time to make certain I was satisfied with the outcome. He tested the systems to check they were in good working order. Finally we have excellent customer service."

"Matt never gave up before he would replace any part he would contact manufacture and confirm .Matt is my new heating and air service."

Hi! I am a chemical engineer specializing in industrial utilities by trade who enjoys fixing and building things in my free time. I offer services such as furniture building, home appliance repairs (ovens, refrigerators, freezers, dishwasher, garbage disposal, washer/dryer, water heater, A/C, furnace, sump pump, etc) small scale plumbing or drainage projects/repairs (exterior storm water drainage, pvc/copper piping- I do not do cast iron, faucets, etc). I can install new appliances, but might need help lifting and setting the appliance (I do not dispose of old appliances). I also can repair kitchen stand mixers such as Kitchen aids (rebuild/regrease).

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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