Get matched with top water heater repair or service pros in New Germany, MN

"Exceptional!! They were able to service us the same day we called them!! They found the problem, fixed it, and saved us a lot of money!!! We found them very personable, very polite, and we were very impressed by them and their work! Very honest!!!! Yvonne and Bob Minor"

"Neil is a great guy to work with. Very professional and considerate of our needs. He installed our water heater and our softener. Good prices, too! Thank you, Neil, for promptly answering our calls and arriving on time!"

"Had under cabinet lighting installed several years ago and recently part of lights went out and needed to be repaired. Randy's Electric backed up their workmanship and replaced the lighting and rewired the lighting so the lights would not go out as easily. This was at no cost to us. We are very pleased with the service at Randy's Electric and would highly recommend them."

"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
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"We smelled a gas leak around our stove.  Centerpoint technicians confirmed, but could not pinpoint the exact location because they did not pull the stove out.  (They said it was too heavy.)  They shut off the gas and said we could not use the stove until we got it fixed.  But they could not provide any suggestions on whom I should contact for the repair.

When I called MN Plumbing & Appliance, I was frustrated.  I had already called several other companies -- Sub Zero-Wolf (manufacturers), Wolf's one certified service and repair company in the Twin Cities, a gas pipe installer, and several plumbers -- none of which said they could for sure do the repair, because I did not know if the leak was in the gas range, or somewhere else.  One plumber was too busy, and one plumber, though super helpful, did not think he could pull the stove out on his own.

The receptionist at MN Plumbing & Appliance was not sure they could help either, but she had me call one of the owners directly to ask. Scott listened, and said he probably could do the repair -- so long as the leak was not in the range.  He answered my question about his rates, which seemed reasonable.

Scott was not available until two days later, but when he came over, he got the stove out no problem, and quickly located and repaired the leak, bringing the gas connection up to code.  He is professional and experienced, and I would call him for future plumbing needs.

Everything went well.  No more gas smells, and we can use the stove now. The only thing that I was not completely satisfied about -- though it turned out not to be a huge deal -- was that Scott had told me over the phone that I should ask for two people to come over from MN Plumbing to make sure they would be able to move the range.  I made that request to the scheduler, which is why it took two days to be able to get an appointment.  There was no one available to come with Scott earlier.  But then, somehow, only Scott was put on the schedule to come over to my home.  He was able to move the stove on his own, so it didn't matter.  (And I suppose it saved me money because I then paid for only 1 person's time.)  But if he had been unable to move the stove, it would have wasted all of our time. And, if he were coming on his own anyhow, we could have gotten the stove fixed sooner.

Still, I am happy the gas leak is fixed.  And I appreciated Scott's willingness to try to fix the leak even though we didn't know exactly where it was.


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"Service Today replaced our water heater for a new model, did so professionally and without any issues. We were happy with the service and would use them again."

"We had just moved into a new house and ran the dishwasher for the first time only to find water seeping out all over the hardwood floors!  We ran one more load just to be sure it was the dishwasher, which it was.  We called two companies for a quote.  I left a message with SOS, but they returned my call probably within 15 minutes.  The gal on the phone was extremely helpful.  She told me what it would cost for the service call and then explained the Angie's List discount, which I had already seen online.  Whereas the other company was scheduling a whole week out, she said they happened to have a serviceman, Cory, who was in a neighboring town and who was finishing his work route early that day, so he had one more opening.  He was at our house within 20 minutes.  He got on the floor and discovered right away that the drain hose was cracked and needed to be replaced.  We approved the repair and he had it up and running, including testing for leaks with the new hose installed, within an hour.  We ran another load tonight and there's no leaking.  Thank you, Cory!"

"Doug was on time and very helpful. He took the time to answer my questions and had my furnace repaired the same day I called. The repair seemed expensive, but it required replacement parts that I couldn’t find myself to price out so it’s hard to know for sure."

"Mark arrived at the time he said he would be here and took care of the problem in short order.  He also had a lot of great information on options for when the time comes to replace our 10 year old water heaters.
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"I didn't want to end up replacing the A/C system but the cooling wasn't cooling very well. After all it is 29 years old so I expected to hear nothing but that I probably needed to replace the whole system. One HVAC service company said it would begin at $800 (flat fee) and probably go up to $1,500 or even more.I called DJ's and explained the situation. After going over the problem on the phone, I looked at the symptoms Rick at DJ's described. He had Nancy call me back and she went over their service pricing. Standard minimum for one half hour and by the hour (but actually by the minute) after the first half hour which is what I wanted. Not a flat fee thank you. Coolant cost is by the pound or fraction of a pound. Exact pricing.Brian called the morning of the service to give me an approximate arrival and he was there on time. He went right to work and my concern of being ripped off evaporated. No fooling around, no stalling, just got right to work and got the job done keeping me informed of what he was doing all the way. He made out a detailed bill of what he did and the cost which was exactly what Nancy told me it would be. Honest, fast service. No surprises, nothing but good work at a fair price. DJ's will continue to get my call anytime I need furnace or A/C work. They have three locations but service most of the twin cities and all the west suburbs for sure."