Get matched with top fire or smoke damage recovery pros in Newport News, VA

"We reached out to ERS after a traumatizing house fire. They were amazingly professional, caring, prompt, and knowledgeable in every aspect of helping us with demolition to rebuild. They were our angels and have helped us through an extremely challenging time. We would definitely call on Chad and his team again if we ever needed any home damage service."

"First, the company provides pest control services and sells termite damage contracts. What they don't tell you is that your chemical barrier fails after 5=7 years leaving you exposed to the critters. They do conduct a visual annual inspection if you are under contract but that means the termites have a free year to infest your home. They have recently been offering to retreat the homes for an additional 1.000 dollars. Second, I signed up for the reapplication. Tech arrived on time, called ahead of arrival, provided a fast efficient service. CAUTION: If you have pets DO NOT use this company, unless you want to chase them down the street when the technician lets them out."

"JT returned calls, was prompt and professional. Estimate was receive right after he came out to look at job. All of his crews were great. Honest, quality work. Hard to find these days. Would use him again for any repairs or new drywall work needed."

"A-One, Five Star, Outstanding, Excellent, those are the adjectives which come to mind when I think of Cary Reconstruction.   Although I have been involved with contractors in the building of two personal homes, and several remodeling projects, I had never had any prior experience with a fire loss. So at first the task seemed overwhelming.  However, my confidence was restored beginning with the first phone call made to Luke Wind, General Manager of the Apex location.  Although it was after normal business hours he immediately invited me to his office for a meeting. I knew that I would be entering a period of extensive travel and  was therefore very concerned that any company could meet my needs.  Luke  quickly explained that they had all of <br /> the resources and experience necessary,  and since he exuded such a high degree of confidence I signed with CRC.  That was one of the best decisions I ever made.  It was very obvious from the onset that Customer Service is a cornerstone of their organization. Whether I was speaking with Luke, their receptionist, any member of the recovery team, or Nate Mullins my Project Manager I always felt that they put my interests first. Soon after I had signed the contract, I received a short note from Chad Price, CRC Corporate General Manager.  He wanted to  let me know that if at any time I felt the need to chat with him that he was ready and willing to do so, and he even provided me with his direct line phone number. (I know that it was the right one because as the project was winding down I called him to thank him for the excellent work his team had done). Nate saw to it that the job was finished on time and within budget and that it completely met and in many cases exceeded my expectations.   I am quick to tell everyone that if they ever need recovery work of any type done the first group they should call is CRC"

"Easy to schedule, arrived early after calling to make sure someone would be home, friendly, great service."

"The work done by Legendary Solutions was fabulous! The transformation was amazing! Also, worth mentioning is that I was kept in the loop at all times, which is very important as well. Scott was totally responsive to my calls. I highly recommend this company. Thumbs up -- way up!"

"Can’t say enough about the great service we had received for the closing on our home. We had some issues with the buyers termite inspection which would have delayed the closing on our home had it not been for Sheryl and Owner Wayne. They both went above and beyond to make sure everything was taken care of for us by making calls, sending out letters and keeping us well informed every step of the way. Cheryl was the greatest! She’s so knowledgeable about the business. She assured us that they were going to make this happen. Even the owner Wayne called us and let us know he was involved in making sure we would close on time. My wife and I have been with Reliance for 12 years at this home and will have them at our new home as well. You have treated us like family and we are grateful grateful for all you have done for us. A big thanks to Tim who has been treating our home for most of the time at this home and for Demetrious who has taken over for him. What a wonderful company! Mike & Susan"

"Did an excellent job. Took the time to explain what he was going to do and why. Took his time to show us how to temper the walls with the design the builder put in. Very clean and professional. Did everything he said he would and more. His finished product looked just like the day we moved in. It will be hard to see any tell tale areas of the damage, he blended the repairs so well. No matter how small or large the job is, I whole heartily recommend Mr.Randolph! <br />"

"I found Ray here on Angie's list and decided to call him after reading his great reviews. After playing phone tag with me for over 2 weeks (when most companies would have given up, I work odd hours) Ray and I finally hooked up and set a date to have the work done. He told me on the phone it would be a good day for me and he was correct. Ray arrived within the time set and we talked and walked around the truck so he could find out what I am looking to have done. After much talk (he is a talker, as am I, and a very funny guy) he told me to go inside to watch football and he would begin work. I let him know if he needed anything to knock and he stated "that was not going to happen, I have everything I need. Just enjoy the break and nap if you like". Well I didn't get the nap but I got all the chores done while he was working. The truck paint came out 3 times better than I thought it could, the black in the grill and molding was no longer a dull washed out gray, and I could see myself in the paint. Ray talks in realistic terms that are easy to understand and does not make promises impossible to keep. He did such a great job I gave him an $30 tip and told him to take himself out for dinner. Worth every penny of it as his prices are better than anywhere else I checked."

"Have used them the last few years, and have been happy with their service and will use them again <br />"