Get matched with top heat pump repair or service pros in Nicholasville, KY

"Excellent work, prompt, efficient and informative. Great team to work with!"

"June 13, 2025 (First Visit): The technician injected 5.5 lbs. of refrigerant into the system (which holds up to 8 lbs) without performing a leak test to identify the root cause. I was charged $522.50 for this service. The repair failed two nights later, as the refrigerant leaked out again. June 16, 2025 (Second Visit): A leak test was finally performed, which located the leak in the evaporator coil inside the attic s air handler. I was charged an additional $250 for this diagnostic. The technician recommended replacing the coil and sent an estimate, which I approved. June 26, 2025 (Third Visit): The technician replaced the evaporator coil and recharged the system with 8 lbs. of refrigerant. I was charged $3,504.90 for this visit. However, the system failed again the next day when the breaker tripped due to a grounded compressor an issue that had not been diagnosed earlier. June 27, 2025 (Fourth Visit): Upon inspection, the technician confirmed the compressor in the outdoor unit had shorted. While on a call with the business owner, the technician charged my credit card for the full invoice amount of $3,504.90 before presenting the invoice or explaining the outcome of the repair. He then left without further explanation, stating that the business owner would follow up. Later that day, the business owner called to suggest replacing the entire HVAC system with one of the proposals from the earlier estimate. This recommendation should have been made prior to investing in the costly and ultimately ineffective coil replacement. At no point was I advised that the repair approach might not be viable or that full system replacement should be considered. To make matters worse, I later discovered that the technician had damaged the attic hatch during service and failed to disclose it."

"Came out on a hot Saturday to help! Had the AC fixed by Sunday! Great job!"

"The tech showed up on time in a clean uniform and wore shoe covers to keep my floors clean. He installed a backlight to prevent mold from building up on my unit. I highly recommend Ref Con!"

Locally owned and operated.\nFinding reliable, affordable service shouldn?t be a struggle. At 360 Heating & Air, your comfort is our top priority. As a fully licensed and insured heating and cooling company, we proudly serve Central Kentucky. Whether you need heating or cooling installation, repairs and/or routine maintenance, you can trust us for fast and reliable service. Wherever you are, you get Full Circle Care For Your Heating and Air.

"Jay Kiger at Air Genie LLC did a great job installing our new HVAC unit. He was on time and completed the work in a timely manner. He made sure the unit was functioning properly and answered all of our questions. I highly recommend Jay and Air Genie!"

"Benchmark Construction was great! The were promote to respond. Kept is informed of changes due to weather ( we had some rain that delayed the start). The workers were great and the deck was finished. Dana even came out and did a final inspection. We will definitely call them again."

"quick and easy"