Get matched with top swamp cooler service or repairers in Paragon, IN

"I would recommend this business to anyone that needs HVAC service. The experience and service provided by Roy Rogers was great. The technician arrived on time. He was both thorough and informative during and after the service. I didn’t feel pressured to make any purchases. He simply presented the facts/solutions to allow me to make an informed decision."

"Love this company! My service tech today was Brad Groves. He was courteous, friendly and very professional. He even took the time to show me the photos taken of the interior components of our unit. There is a reason Dugan Air recieves such high ratings from their customers...they earn them. The maintenance services are affordable and I would highly recommend giving them a try."

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Nick was very professional, courteous, and very timely. I would recommend him to everyone with HVAC problems. Thank You For your service Nick"

"Tim had to reschedule our Appt but they notified me 48 hours before the Appt and I was able to arrange for another day. Tim came and checked out the Unit and it had leaked all the coolant out and even though the unit was only a little over four years old there was a big problem with the condensing unit (Tim showed me the evidence of the repair that had been done by another company and was not successful in fixing the problem) He was professional he did not throw the other company under the bus but did explain in detail the function and the purpose of the attempted fix. He explained the options of an attempt to repair it again or replace the whole condensing unit. I bought the home only 3 months ago and this was not a happy moment. Tim checked to make sure there was still a warranty on the unit and luckily there was.... I agreed with Tim that a better option would be to put in a new unit which would be covered for two years. He discounted the labor 25% as a gesture in being inconvenienced for not making the first Appt. He set up a date to complete the work only 2 days from today."

"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Called the company and was able to schedule a visit for dryer repair. The serviceman (Bill) called prior to his scheduled visit to find out model and serial# of the dryer, so that he could bring relevant parts and get the repair job done right away. He arrived shortly afterwards, identified the problem, replaced the damaged parts and cleaned the dryer. He fixed the problem and the dryer is now running smoothly. I was pleased with the prompt and professional service and would hire Superior Appliance again."

"The service was fine. He came on time and was in and out in a short amount of time."

We have 40 years experience and specialize in plumbing, heating and cooling services. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule an estimate today!