Get matched with top security safe pros in Pittsburgh, PA

"We received an e-mail from our realtor about ADT Authorized Dealer - Safe Haven's great services. Levi Ocampo was helpful with the available plans in our city and immediately booked us his next available appointment. He was friendly, professional, and went out of his way to help us get the right package for us. We managed to install the security system. We think, we also did a great job installing the security system. Anyway, Our overall experience for the start of our home security was excellent with these gentleman."

"We have been putting off fixing our old security system forever, but finally looked around online and came across Protect Your Home ADT. They determined that our current system was too old to revive, so they gave us a spectacular deal on a new system. We’ve got all the bells and whistles now, and finally feel safe."

"I recently had 1st Security install a system in my new house and so far have been very pleased with all aspects of the system, from the initial estimate to the installation to the functioning of the system itself. Jeremy did our initial estimate and provided us with a thorough explanation of the system. I already had done a significant amount of research comparing Alarm.com to ADT and some of the self-install options, but Jeremy was able to provide even more information and help me to understand better the pros and cons of each approach. Larry did our installation and also was very friendly and knowledgeable, explaining each step of the installation process and providing me with a tutorial at the end. My wife and I have had no issues with the system so far. It is very intuitive, and we have been able to customize it to fit our unique needs. I highly recommend considering 1st Security for anyone looking at installing, switching, or upgrading their security system."

"We have our second home in the mountain so they were able to send it and he was able to work with our installers and it worked out fine. So far we were are pleased with it. We were with another security system for 12 years and we changed because their selection of product was of a higher grade. They are excellent."

"Super easy to self install and get started with service."

"Theo responded to my request immediately with a phone call. We set an appointment for the next week. When Theo arrived, he assessed the wiring and sensors that were in the house. Then he explained how the system would work, that he could integrate the smoke alarms as well, and could install it two days later. He was far and above more comprehensive with his review and explanations than the other two security companies that I met with. He replaced the motion detector, one of the sensors, and even installed a NEST thermostat at no extra charge, allowing me to integrate the climate control into the Alarm app. He was AWESOME."

"1205My daughter and family moved into a home that my husband and I purchased for them to rent.  I received a mailer regarding a security system that looked like a good deal.  The installer was early (a good thing) and started telling us about why they needed a system...but at the beginning he kept trying to get us to upgrade over what was offered in the mailing.
We did upgrade to the wireless system, but at every turn, he tried to "scare" us into upgrading the system by telling my daughter and her husband how there have been multiple break ins in the area.  He also tried to push upgrades by saying that intruders could come in while the kids and my daughter were there by themselves and/or at night while they were sleeping...even after multiple times we told him that they couldn't afford what he wanted them to purchase.  It would have been four "easy" payments of $312 over and beyond the installation and the $45 monthly monitoring fee.
At one time, when my son-in-law told him that they may later get some of the necessary upgrades through someone he knew, the representative told asked us why we didn't call his "friend" to begin with!  The rep got rather belligerent and said he could just leave at this point! 
I understand that he would get a greater commission, but he was not very professional and even tried to get my daughter to upgrade the system by talking to her when I was in another room stating that "this is your house, not your Mother's". 
I went ahead and had him do the regular installation and monitoring as originally planned since it would have been more inconvenient to reschedule some one else since I lived so far away and I wanted them to be protected now, but if I had the foresight, I would not have gone with this company!
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"Went Well. Customer service waited us through the installation process with patience and no problem.
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I am very happy with the service that was provided. Don installed two outlets, two circuit breakers and performed assorted trouble shooting. He discovered a problem with the main circuit breaker. He was able to find us a new  one, and he and Eric returned the next day to install it. Everything is working GREAT!

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