Get matched with top carpentry framing installers in Pleasant Ridge, MI

"Found Sentri on Angi. Jeanette and Violet were very pleasant and efficient in getting a contractor to me in the time frame needed. The contractor was excellent and the roof looks great! I would definitely work with them again if I had additional projects."

"They did most of installation while we were out of the house, so disruption was minimal. Cleaned up well. Came back to add some finishing touches that I had wanted at no extra cost. Looks lovely."

"Bill's crew was top notch. They made my house look brand new. Incredibly helpful, great to work with. I would refer them to anyone. Plan to use them for all my painting and carpentry jobs in the future. Great team."

"Good workmanship. Areas being repaired and painted were clean during the work time frame and afterwards."

"I purchased a Big Deal for 4 hours for $99.00. The deal expired, but Terry Harder agreed to extend the deal for me. He sent 2 men to install the crown molding. They did an excellent job. Everything was well done. They were a little late in arriving but called me twice to make me aware. I'm totally satisfied and highly recommend them. Terry was also a pleasure to deal with.
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"Got the whole package for LESS than the price of JUST the roof quoted from another company. We loved their competitive pricing. Roof looks great. Installs were scheduled quickly. An energy audit was included and qualified us for extra rebates! Bonus! Happy customer!"

"The guys from 4-Ever Water-Tite were great! Prior to contracting 4-Ever Water-Tite, I had problems with water and excess moisture in my basement. My basement walls were also pushing in laterally. They put in a perimeter drain system and a new sump pump. They also installed steel support beams to support the walls. I am happy to report that it has now been a full year since 4-Ever Water-Tite worked on waterproofing my basement and it has remained dry. I highly recommend this company."

"We cannot say enough good things about our experience with Discount Home Services. From the start, Gary demonstrated the highest degree of integrity on the project scope of work, cost and time-frame. The quality of work was EXCEPTIONAL and the customer service was ABOVE-AND-BEYOND. Gary is very knowledgeable and is a seasoned contractor/builder. He was a pure joy to work with, always looking out for our best interest; he was professional, creative, detailed oriented and fast – an incredible craftsmen. Gary actually made what is normally a stressful process, very fun. Our project (like many, I assume) presented some unforeseen challenges, and Gary worked with us to ensure things got done within our budget and within our time-frame. Gary was also patient and flexible as our renovation expanded in scope and he was always available to offer suggestions, opinions and cost effective solutions. Throughout the renovation, Gary was available pretty much 24/7 to answer our questions and was in contact with us daily regarding schedule changes and length of stay on the job. The finished project is fantastic, we already received many compliments about the quality of work. If you are looking for a contractor that is on time and on budget, that cares deeply about craftsmanship, customer service, and is a pleasure to work with, look no further. We highly recommend Discount Home Services, and we are confident that if you hire Gary, you’ll never look for another contractor. Kellie and Giorgio"

"The service was good. I paid an extra hundred dollars on top of the Big Deal. It is a pretty big deck so it took the guy longer than four hours to do it. The way they installed it worked; it was fine. It was not 100% exactly what we want. That was the only thing, but it was kind of important because we were trying to keep out groundhogs from getting underneath our deck. We kind of wanted it installed in an L-shape than just going straight down. The installed it straight down in a wonderful area. I am not sure if the guy would have been able to make the L-shape where it was installed. The guy might not have been able to install that part in an L and he was able to install it that way for the rest of the lattice."

"The product was good, the installation was OK, the overall experience was disappointing.
First, these windows were ordered on March 13th. We were expecting a baby in May. We thought that two months was a reasonable amount of time to order windows and have them installed. The salesman told us that 4-5 weeks for ordering and installation was typical. We thought we were in great shape. A month passes and we have heard NOTHING. On April 22nd we finally call to see what was going on...we had expected to be contacted about installation by now. We learn that the windows have not arrived yet, and were told that they would look into it. Several more phone calls, and returned calls, and un-returned calls later, it is now the end of May and we have a baby. And still no windows.
So June rolls in and we are all a bit frazzled by bringing a newborn home, so it is nearing the end of June before we realize..."Where are our new windows?" (by this time I have stopped tracking the phone calls). We speak to the installer and are told that they are way behind because of various family emergencies. (Ok...I get it..stuff happens.) We tell them the two weeks that we'll be out of town and unavailable for installations during the end of June/beginning of July.
We get one, maybe two calls telling us "Sorry, we're really busy, thanks for your patience, I'll call tomorrow to schedule you." And then no call.
It's now the end of July and I text the installer that I NEED the windows done in the next two weeks. We schedule for August 4th, and finally, we have our new windows.
But that's not the end of the story. Our windows were hard to remove, and basically had to be broken and pried out of the brick surrounding them. This left a huge mess of glass, which was not cleaned up.  The installers left without letting me know, or I would have asked them to clean up better. (The foreman came several days later and cleaned it up for us after we called to complain. That gesture was appreciated.) I also didn't have a chance to operate the windows before they left. One of them slid great. The other barely opened. After I got it open I saw the cause was a broken plastic piece (balancer spring cover?). I mean, at least I have windows, but only one of them works. (Not sure how that was missed by the installers.....)
When I called about the glass I also mentioned the broken piece. I texted a picture of it to the foreman, and was told it would be ordered by the window manufacturer and someone would contact me when it was in.
Now it is the end of September, and I called last week to inquire about getting the window fixed. That call hasn't been returned yet, but I cannot wait to post this review any longer. When there is some kind of resolution I will post an update
Honestly, this might be a one off bad experience where all the stars aligned and we just got caught in the middle. Everyone has been friendly. We were given a $100 discount for the delayed installation. But it's really disappointing when there is not effective communication with your customer. Call me and update me if there is a problem. Return my calls when you say you're going to return them. I'm a busy mom of three, I won't always remember or be able to play phone tag, but I'm PAYING for your company to provide a service.
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