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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"I was looking for a new Heat/AC business for maintenance after many less than excellent experiences in the past. Several people recommended Holtzpole, so I decided to give them a try. I am glad I did because they are the best. I was specifically looking for a yearly maintenance contract and also someone I could rely on in an emergency. Before they would consider their top tier maintenance contract, a technician had to come and inspect the system. I was given a 3-hour window for the appointment and Kevin arrived within the first hour. I ask for no shoes in the house and Kevin took care to put on and remove shoe covers every time he came in or left the house. Kevin performed the check and explained the adjustments he made. I also pointed out a concern regarding a leaking drainage tube and Kevin was able to replace this at a fair price. I’m so glad I found Holtzpole and I will definitely be recommending them to others."

"The plumber was berybeasybto deal with and very experienced. He did a great job."

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"Sonny came to home and explained options. Wrote up estimate same day. Installed in one full day with two techs."

"I emailed the company and Boris, the owner, got back to me right away. He also gave me his contact information and we had a few email exchanges to confirm my plans. He picked us up at the airport. He was on time, professional, and very pleasant. I would definitely use his service again and would highly recommend him and his company.
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"I brought my car in for service because it was running rough. A few months before I had the power steering pump replaced and within about a month it began to make a noise. I figured it was due to low fluid but, the fluid level was fine.  ABS told me they would diagnose my car and give me a call and tell me what I needed to repair.  They called me about an hour later at work  and listed the repairs they recommended.  Their list included a new power steering pump.  I told them to not replace the pump, but to do all of the other repairs.   I picked my car up that evening and as I was driving away noticed that the power steering pump wasn't making any noise.  They didn't charge me for a new pump. So, when got home, I looked under the hood to make sure they hadn't replace the pump - they didn't.   It's been about six months and my car is still running well and the power steering pump isn't making any noise. They did something to the power steering pump - repaired it, without charging me. I am thankful that I found ABS - They are polite, professional and highly competent! 
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"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Samuel & Jon were very respectful & did a thorough job. I didn't expect to pay more, but my allergies have been pretty bad. It was nice to get rid of all the dust and new filters placed on the registers. I'll have them come back & clean the 2nd HVAC system when I can."