Get matched with top brick or stone siding: installers or completely replacers in Portsmouth, VA

"Crew was very courteous, punctual, and professional. Chimney was swept, fireplace was cleaned, cracks were sealed, and a smoke guard was installed. We have used Ace Chimney Sweep in the past and once again they did an awesome job. I highly recommend them."

"Chuck Hipp and his employee, Antonio, did a phenomenal job! The brick fireplace was sinking and the bricks were separating from the wall. After investigation Chuck determined that there were no footers under the fireplace. He installed new footers, supported the brick wall and reattached all the bricks and suggested the fireplace be covered with stucco and tiles to match the Spanish style of the house. The fireplace turned out beautifully and became the true focal point of the living room. The house was listed for sale and I know the beautiful stucco fireplace helped to sell the home quickly. We moved to our new 1948 house and discovered that the chimney needed to be rebuilt. I received a bid from A Step in Time chimney sweeps which was astronomical. I then consulted a structural engineer who confirmed the bid was outrageously high. He recommended a good brickmason be consulted. I found Chuck Hipp and Hipp Masonry Works on Angies List. Chuck investigated the problem and determined that the chimney needed to be torn down and rebuilt at the roof line and he was able utilize new bricks with old bricks to match the new chimney addition to the existing home and bottom half of the chimney. He asked me to drive around and take photos of chimneys I liked and he would duplicate it. I found a chimney on a beautiful older home and Chuck was able to duplicate it to suit my brick, Tudor home. It is gorgeous and best of all the fireplace can now be used for a beautiful wood fire. He then removed and replaced all the broken, damaged bricks throughout the exterior of the house using mainly old bricks salvaged room the chimney rebuild. Chuck and Antonio did incredible work and at half the price of the previous bid. Before they left they brought in topsoil to fill in any holes in our lawn due to the work and they used soil to regrade the back of the house which had been the cause of damage to lower bricks. They also repointed the front steps and remortered the boxes for the exterior porch lights which were hanging loose from the brick exterior. I will only call the HippMasonry Works for any brick work."

"Jeff showed up on time and did his work professionally. He recommended replacing 4 vent covers due to splitting or rotting and gave me an estimate for that. He was gentlemanly and well-informed, didn't try to upsell things that weren't needed. I was aware of the deteriorating vent flanges because I had recently had my chimney cover replaced and the pro who did that notified me of their condition. I felt like Mighty Hands did what they were contracted to do in a way that made me confident of their work."

"I am unhappy with the end result. The kitchen tile is okay however, after paying an extra $100 to have a wood trim install in my foyer entrance, I have been living with a defective product since late March. The trim is being held by a bucket full of book to prevent us to trip and hurt ourself. Contacted the company more than once , was promise the problem would be fix however, I am still waiting."

"Made call and left message, which Darren returned fairly quickly.  Made appointment for this work, and added another job that will be done later (wood rot on exterior of roof eaves), and received estimate.  He agreed to call after completing another job that day, which he ended up doing at almost the exact time he'd originally estimated.  Showed up and walked with me to review the situation of birds building a nest inside broken vent access about 10-12' up side of house.  Assessed possibility they got nest materials into the fan area over the microwave where the venting originated in the kitchen. 
He was able to use a screened dryer vent flap assembly I'd already purchased, attached it after cleaning out the exterior area of the vent ducting, and then went inside the house to remove and clean the venting above the microwave/stove.  He reassembled the venting and duct-taped it to a better condition than it had been originally.
All in all, a most satisfying job done, well worth the quite affordable cost and totally responsive to everything I mentioned, including returning later for the wood rot repairs.  This is my second time using him, and he remains reliable, personable, and professional, and he'll get my business next time I need handyman work done.
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"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"Donnie and his team are skilled professionals! They keep our yard and landscaping looking great, and are always quick to answer any questions we might have. They’re careful not to disturb anything in the driveway or on our deck, and they always leave any bulk items (ex bags of leaves) at the curb. We couldn’t be happier with the service they provide, and it is a GREAT value at the cost. They’ve also handled some medium size brush removal and planted privacy hedges, all while working around an in ground sprinkler system. If you have any lawn/landscaping needs, I recommend calling them first!"

"Better than expected! All my concerns were addressed and mortar was added to make entry into crawl space more comfortable. There was great attention to details."

"They were on time, professional and fast! The clean/inspect cost was $69.00. When they went up on roof they found that my handyman had put tar on crown (fire hazard) and mortar joints were missing causing damage inside the firebox. They took pictures to show me. We made an appointment for the next day, they were done in about a half hour. I could see the difference from the ground. VERY impressed. The cost was $550.00, but I got a 20% discount, so the cost was $440.00. Good Job Precision.
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"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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