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"2/3/2021 - Glad to have found Pro Sky Wow, what a great experience I just had with Pro Sky! Our heat pump went out during an impending snowstorm. Two companies on Thumbtack were quick to respond. Pro Sky got the nod because they could dispatch a technician immediately. It mattered when our house was getting so cold so fast. It also helped that Frank explained clearly his companyâ s approach in his initial response. As soon as I confirmed the appointment with Frank, I received a text giving an ETA for technician William to come by. Oh, another thing I like about Pro Sky is they use the Housecall Pro platform to send me appointment info, estimates, and receipts. All were super clear, and the platform was so convenient. Back to William, he arrived promptly wearing a mask and minding his distance. He listened patiently to the long history of issues weâ ve had with our Carrier Infinity thermostat before setting out to run the diagnostic tests on our heat pump. The tests confirmed the system was in good shape, the problem was with the thermostat. William took the time to explain our options for a thermostat replacement and addressed all of our questions and concerns without trying to sell us any particular product (or service for that matter). That is how you earn trust and respect from your potential (and repeated) customers. We would like to rewire our full system to use a third-party thermostat, and we will request William for the job. Thanks Pro Sky! 8/18/2021 - A happy customer is a repeat customer Last week was my fourth service call to Pro Sky: (1) system rewired & thermostat replacement, (2) water heater replacement, (3) HVAC Spring services, and (4) A/C start capacitor replacement. Our A/C stopped blowing cold air on a near-100-degree day last week. Who you gonna call? Of course, I called Pro Sky. Frank reassured me he would always have availability for a loyal customer. A different technician this time, the process was the same. I received a text with a link to Housecallproâ s job description, arrival window, and estimate ($45 for a diagnosis visit). Santo arrived on time, made a quick diagnose (bad capacitor), provided a reasonable price quote for a replacement which we agreed to. He replaced the dual capacitor, did a health check of our A/C system and was done in about 30 minutes. Super efficient! The service fee was waived in our final bill. Our A/C has been running fine ever since. Thanks again, Pro Sky!"

"This company was the only one who responded, arrived and fixed our best pump. We had others that called back and made arrangements to come with a no show. Excellent service! Thank you!"

"They did good."

"satisfied"

"We needed the heat pump repaired and Freon added. Robert was very knowledgeable and thorough. We had a new a/c installed and that went very well too.. James and Cordell installed that. "

"Yes the job was completed and worked. The plumber that they sent out was not professional."

"Premium Home services is a scam..their customer sevice does not do anything about refunding back expensive, terrible and unfinished work. They hang up on you and give you the run around to speak with a so called manager. They send a so called professional to do the work, ask for a ridiculous amount of service call out fee and don't finish the job. The tech was unorganized and shows up hours late. Don't recommend the company."

"Gerald was very responsive and even went the extra mile to get additional parts to install my thermostat and replace the squirrel cage on my furnace. Price was reasonable too! Thanks Gerald! I’ll be calling you again.."

"Being a MVP customer was time for Heating/Cooling safety inspections. Kevin Stanley was the HVAC Service Tech assigned to the job. He went over a few issues on our older unit he found during his inspection. I never felt pressured to have the work done and so glad he resolved them on the same day. He definitely went out of his way doing a great job. He explained everything to me that he was doing and also answering all the questions I had. The price was reasonable. Will definitely call Appleton Campbell when needing home repairs, this is our 3rd project they’ve taken care of. Thanks again"

"Courteous, Professional, and Knowledgeable HVAC Installer - Needed to replace a 25+ year old HVAC system in the coldest months of the year and SwiftPro was the right choice. I live in a condo with a tricky indoor/outdoor HVAC set-up. Tyler worked with me to ensure I had the right system that 'fit' in the area left after removing the old system. Workers were completely professional and knowledgeable during installation and dare I say - courteous. Installation was supposed to be same-day, but one part was unavailable at the time. Tyler and his staff hunted across the local area for the part and even sent an employee out to buy a space heater to spare me from the below-20 degree night. Part came in next day and installation was complete. Very satisfied with the outcome of the project."