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"J&M got us on the books for service within a few days. When the technicians came out to clean our dryer vents, they were timely. While they were here, they were fast, efficient, and friendly. I would definitely recommend that you consider them for your future services."

"Everything from the first visit has gone great! Mike answered any questions I had quickly. The day of the install went without a hitch. I would definitely recommend Mike and will be using his services again in the future. Thank you so much!"

"Installers worked in a tight space with old electrical service and got everything together quickly.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Everything went extremely smoothly. When we first began this project in August 2014, we sought bids from seven different companies. Of those seven, only three supplied bids, even after doing a free estimate and assessing the project specs and saying how easy it would be. It was a really frustrating process and we ended up asking for bids from another five companies without much more luck. We are so glad we contacted Sun Glow. They were the only company (of many, and several Angie's Lists companies) who really showed care and interest in helping us.



They created a bid in less than 24 hours, went out of their way to find us the best possible price and quality, and Kyle from Sun Glow met with me personally to review all the options. it was important to us that we work with a company that takes care of their employees and it is clear that they do based on the customer service we've experienced.



The cost for the project was more than we had anticipated, even though Sun Glow came in with the best quote. We had to wait a few months and Kyle checked in with us regularly. Once we were able to fund the project, Kyle immediately got the install on the books.



The install took about 4 days and Nick was fantastic. He was really patient and helpful with our questions. He did a fantastic job. We did have an issue right after the install that was a manufacture error on the furnace motherboard. They quickly sent a tech out on a Saturday to replace it and we've had zero issues since then.



We are so happy with Sun Glow and our decision to work with them. I would highly recommend them for any future HVAC projects!
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"Overall I would recommend ACT air duct cleaning.  I live in a 1913 colonial and I doubt this has ever been done in this house.  I did some research on the EPAs website on this service and read a lot about it beforehand.  The team arrived on time and answered all of my questions before they got started.  I was glad I educated myself a little bit beforehand so that I knew what to expect and what questions to ask. 
The process and tools ACT uses to do their job is interesting and seems very thorough.  When reading their website I didn't understand that they were going to cut a hole in one of my air ducts.  My husband would have had a fit if they'd done that, so I told them they would have to come up with a work around for that.  They talked with Jared (owner) and then  figured out a work around.  The team was very polite and kept me informed of the process.  I will say that there is some dust associated with this process.  Meaning that you can get some "blowback" from some of the vents.  They went around with a vacume and cleaned up any mess they found from "blowback".  The team cleaned up very well and left my house as they found it.  I have noticed a big difference with the decrease in dust in my house since this service has been performed.  I'm glad I did this. 
I got the Angie's list deal on this service so I thought it was a really good deal. 


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"He did a very good job.  Be prepared for all of the extra's they will ask for beyond the initial deal.  I will say we have a lot more airflow going through our heater now and the dryer really needed it.  We had two cancellations before they came on the last time.
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"estimate, ordered parts and installed within one day"

"They did an okay job. My house has shakes and it was pretty apparent that some of them had been removed and puttied over. There were a few places that I asked them to replace the shakes rather than put the old one back on. They broke one of my solar lights so they replaced that for me. They were easy to work with, they worked quickly, and they did a good job. I have no basis of comparison for the price or quality of their work because this is the first time I?ve had this work done."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."