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"J&M got us on the books for service within a few days. When the technicians came out to clean our dryer vents, they were timely. While they were here, they were fast, efficient, and friendly. I would definitely recommend that you consider them for your future services."

"Everything from the first visit has gone great! Mike answered any questions I had quickly. The day of the install went without a hitch. I would definitely recommend Mike and will be using his services again in the future. Thank you so much!"

"Installers worked in a tight space with old electrical service and got everything together quickly.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Estimator arrived on time and checked 49 year old A/C and gave quote on new unit as well as repair. We authorized replacement and a date and cost was given, work was done on time, installers were very professional and friendly. Would have liked itemized bill that showed cost of each item, but would use them again. Very happy."

"Jared is fantastic! Super prompt scheduling & thorough communication right from the start. He was able to come out much sooner than I expected. He was running a little later than he thought on the day of the appointment & let me know right away, which was fine. He is very personable & knowledgeable, and his work is efficient & clean. No surprise costs, everything was as previously agreed to. Even though I wasn't paying for the furnace or A/C to be cleaned he still took the time to look at them & show me what he found, for future reference. The whole cleaning process only took two hours, and we got to see how filthy everything had been plus the random objects he'd found in the ducts. As a new homeowner of a 'light fixer' I was relieved to have such a painless experience! I am SO GLAD we had this service done and I would hire Jared again or refer him to friends & family in a heartbeat. Highly recommended."

"He did a very good job.  Be prepared for all of the extra's they will ask for beyond the initial deal.  I will say we have a lot more airflow going through our heater now and the dryer really needed it.  We had two cancellations before they came on the last time.
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"estimate, ordered parts and installed within one day"

"They did an okay job. My house has shakes and it was pretty apparent that some of them had been removed and puttied over. There were a few places that I asked them to replace the shakes rather than put the old one back on. They broke one of my solar lights so they replaced that for me. They were easy to work with, they worked quickly, and they did a good job. I have no basis of comparison for the price or quality of their work because this is the first time I?ve had this work done."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."