Get matched with top water heater repair or service pros in Saint Charles, IL

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"The majority of the time I contacted this company the people answering the phone were very friendly and courteous. On the day of my install, the last person I spoke to was not as nice. Regardless, that didn’t give me a bad impression of the company as a whole. Chad, the service technician, was awesome. He took the time to inform me of my options on repairing or replacing my hot water heater without attempting to sway my decision. Once installed, he made sure that the water was flowing normally from every faucet. He then informed me of everything he did during the install. Chad definitely gets an A in customer service and experience."

"We needed a new hot water heater. Mike Wagner gave me the quote over the phone with a fair price. Came a couple days later on schedule and installed the new heater. Very professional."

"Excellent company, competitive pricing and they are offering no contact service calls during the Covid-19 pandemic. I will be using them again and highly recommend them if you are looking for a plumbing or HVAC company"

With 24 years of experience we are dedicated to providing our clients with the very best in service, installation, and repairs for all phases of your plumbing needs. We specialize in a variety of residential and commercial services from water heater installations, sewer main installations, sump pump installations, repairs and so much more! We take pride in the attention to detail put into each of the projects\nwere involved with. Were known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.\n\nAll Work Is Warrantied - Inquire Within \n\nMilitary Veteran and First Responders Discounts Available - Inquire Within \n\nDeposits May Be Required - Inquire Within\n\nAccepts Cash, Checks & Major Credit Cards\n\nFinancing Options Are Available - Inquire Within \n\n24/7 Emergency Services Available \n\naquaknightplumbing.com

"Ryan did an excellent job repairing our tub leak, so I hired him again to come out and replace a water heater and faucet. Once again he did a great job and even gave me a discount on the faucet replacement. While replacing the faucet, Ryan found that the ptrap had corroded. He took upon himself to run to Home Depot to obtain a new one, and did not charge me for it or the additional work. The water heater was a difficult replacement due to limited space, but Ryan got it done in a timely manner. As a result of this I informed Ryan that he will be the one we call for any future plumbing needs. I highly recommend him to anyone that is looking for an honest, friendly, and cost effective plumber."

"They responded very quickly and their pricing was very reasonable. I already had them replace a leaking faucet and replace our water heater. Would definitely use them again!"

"Dave did a great job with my broken water pipe, he fixed it fast and did a phenomenal job."

"Great experience with Aqua Knight. Walked through the estimate on Saturday. Came first thing Monday and knocked it out. Would recommend them for anyone needing a new hot water heater."

"ARS has installed 2 furnaces, one air conditioner, a hot water heater and some plumbing, I trust them! John"