Get matched with top swamp cooler service or repairers in Saugus, MA

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Terrific experience. Scheduling was easy. My technician, Guy, gave me a call ahead of time, hit the time he said he'd be here and was courteous and efficient. I ran a large mechanical contracting business for years so understand this business. Guy ran through his checks on what is a fairly complex home system. He pointed out problems that were minor, major, or had the potential to be major. We discussed options and timing. Since our system is old, it will be difficult to repair some of the parts and pieces while others would be fairly standard. We may want to look at a new system this summer to avoid a major problem during a future heating season. I will definitely be talking to Sila."

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."

"The installers seemed to be quite knowledgeable and professional. They concentrated on doing the lob, were thorough and pleasant. They answered all questions to my satisfaction. Everything was done on time and all equipment and workers arrived on schedule. They were careful not to create any excess dust during the installation and did a good job of cleaning up when the work was done. In spite of the attic temperature being well over 80 degrees, they worked continuously and finished on schedule. I would recommend Airco Home Comfort Services to anyone who is looking for a high quality, professional job. They demonstrated the technical knowledge and engineering capabilities to evaluate the job and to select the right equipment for my requirements, more so than several other providers were able to do. I was not looking for the least expensive job, but for the best engineering capabilities for a fairly large house with a good sized, north facing sun room and many windows.
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"Very kind person, very flexible on time he went over and above to finish the job the same day I call for service, I really appreciate his work."

"Great service! I was in a fix. My old kitchen faucet was not working. Not only did I get a quick response, the faucet replacement was done on the same day. Jeremy’s work was on time, fast, clean and efficient. I was thrilled to get such great service for such a small job. I will use J Griffin for all my plumbing needs in the future."

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"I have owned and managed a property for more than 6 years. I have delt with so many technicians and contractors I have to admit Theodore Brantley from 1Boston Oilheat Service LLC is one of kind. I need more than five stars to rate him. I had contacted him because one of my Burnham Gas steam boilers was overfilling. He showed up on time and listen tentatively and started diagnosing the system. The way he was analyzing the system it was so clear that he is a well-seasoned technician and he knew what he was talking about. He waited for the system to run and check to make sure everything is ok later he followed up so see how everything is going and offer to come again at no cost. Theodore is the guy who will come to your house to serve and solve the problem and just make money. Theodore is the real deal. I will definitely use him again and highly recommend him to all family and friends. "

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"This service has not been completed yet. Please call me at 914-260-4402 or email at tim.m.elwell@gmail.com to schedule."