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"Trevor and Matt were great to work with when we needed to have our hot water heater serviced."

"Update 10/7: Day & Nite showed up early in the morning and did some quality work. Thank you, Alex. They explained things well and were respectful of our property. Right after everything was done, John called to make sure everything was as we liked. I don't know why we had been rescheduled thrice for over a month, but I have to conclude it was some random fluke. Update 10/6: The very next morning after writing the review below, I received an apologetic call from John R., their networks manager. Thank you for that. We agreed to reschedule one more time for 10/7. We're willing to give them another chance, because the one time we had them service our water heater and furnace, they did a great job (thanks, Tyler!). I'll update the review after they have come to perform the work. Original review 10/5: We asked Day & Nite Plumbing & Heating to install an exterior hose bib at our house. The installation was scheduled for September 21, 2021. On that day, we received a call at 9:36 AM that our installation had to be rescheduled "because of a commercial emergency." We rescheduled it to October 4. Again, the morning of October 4, we received a call at 8:28 AM that our visit had to be rescheduled "because of a commercial emergency". It got rescheduled to today, October 5, and at 4:50 PM, we received a call that the plumbers weren't coming anymore, because another job had run late. This behavior is absolutely unprofessional. Now over a month has passed since we first scheduled the installation, and I have to find a different company all over again. If you actually need anything done, it seems like you unfortunately cannot rely on Day & Nite Plumbing & Heating."

"Fast same day service, even though it was not an emergency. Professional work by Ammon who went the extra mile to repair and upgrade the system after encountering an unexpected problem. Friendly service and clear explanation of what was done and why."

"Discovered my water heater was leaking like a sieve about 8pm on a Wednesday, called a few places none could guarantee next day. Then I contacted Knockout, were able to accommodate the next morning and price was as good or better than the others. A half hour later a tech called to walk me through turning off and draining the broken water heater. Next morning at 9:30am the Knockout guy arrived and by noon I was taking the best shower of my life. Water heater is performing great, seems like top quality as was the service. Highly recommend!"

"Install was on time and as described. '1st Response' did the job I expected for the water heater install. Good customer service for scheduling. Note that the Angie's list price of $799 only covers the installation of 50 gallon gas AO Smith hot water tank. Assuming you also do installation of new brass fittings, new flex lines and new expansion tank (which you should probably all do with the new water heater) it will cost an ADDITIONAL approx $500-600 (mostly labor costs). That's a competitive price but still, you should be aware that the original quote is just for the water tank install itself, nothing else. All-in-all they did a good job for a competitive price. A few months after the install, so far, I can say I would recommend them for this type of work."

"Jason was terrific. Although he was later than promised, I received a call TELLING me he would be late, which is great customer service these days. He was friendly, skilled, and I couldn't ask for more. I will request Jason in the the future, and will always call Cahill's when I need a plumber."

"They answered my phone and made the appointment for me, really fast. The next day, their technician showed up and got the water heater replaced within an hour. Also, their price is very good compared to other companies. Highly recommend."

"They quickly assessed the situation, gave a reasonable quote, and were very proficient and professional. My condo unit was under contract and a water leak caused by another unit needed to be repaired asap and they did it. Also kept me well informed."

"Everything went well and smooth with their help. I got the proposal with all details at the same day when they came to do the estimate. Our old furnace was built on 1971, and it was in a closet next to the water heater tank. When one other company came to estimate, they wanted to cut a furnace size hole on the wall facing the hallway to fit the machine and we have to find a constructor or handy man to finish, like to build a door or make it look good, but G&S figured out an easy way, which is to turn the machine toward another direction and eventually only cut a vent on the wall. It took two days for all the installation, and they cleaned up when they left and everything looked clean and nice. They also listened to customers. We didn't want the heat pump to be right next to the stairs of our deck, so they chose a spot which was few feet away from the closest spot without any question. We appreciate for that, since the wind blows out from heat pump is kind of strong, and we feel comfortable with where it is at now. One thing I really like is they were on time, and they called around 30 minutes ahead before them showed up. They also take care all the paperwork for the PUD rebate, Costco 10% shop card, and city permits, and all we do is waiting their call to arrange the time."

"I found out my water heater was leaking the night before. I noticed water coming from my laundry room had made a puddle of water into the adjacent office space. I decided to wait till next morning because I knew emergency calls can be very expensive. Next morning I started calling around for someone to come out and look at it but was finding it very difficult to find someone to come out same day. I called 3 or 4 different places and they were all not available or Did not call me back. The only company that responded to me within the hour was JM Plumbing. They were also the only company that were willing to come out same day and gave me an awesome price that beat all competitors by far. The owner agreed to come out to do the work at end of day after his last job, he arrived on time with an assistant. Was very professional, friendly, fast and did an excellent job. Total time installing was about about an hour to hour and a half. He went to buy a new water heater and new hose to replace my old one, gave me all receipts and warranty paperwork . I am very satisfied with the work he did, the heater is working beautifully and I am very pleased with the job done by JM Plumbing. I highly recommend them over anyone in olympia, they do an awesome job for an awesome price!"