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"A+ service. Water heater failed on a Sunday and I needed a replacement quick. I called and left a voicemail expecting I'd get a call on Monday. To my surprise, the gentleman returned my call Sunday night, obviously off the clock and spending time with his family. Unfortunately at this time I already booked an appointment with a big box company (Roto Rooter). That was my mistake. Roto Rooter didn't show up until 2 hours after their window with no call about being late. (Note that I left work early and spent 6 hours waiting their arrival; I called their service line multiple times and was told he'll be there soon). I was quickly told that the replacement would have to wait until the next day because of how late in the day it was and their warehouse was closed. I said "see ya" and would rather wait a couple days without hot water than go with a company that didn't seem to respect my time. I called Water Heaters Now back on Monday night around 630 PM. Again answered my call while spending time with family (could hear them in the background). Fit me in the next day. Technician arrived on time (even called to give me updates in advance so knew when I should leave work), was approachable and easy to talk to, walked me through what he'd be doing, and job was done within 2 hours. Before the tech left, he provided some tips to maintain and extend the life of my new water heater. Should have went with these guys first. Oh and side note ... I was reading through the reviews in advance of my first call and saw the F for poor customer service. Mistakes happen, and it was really refreshing to see the company acknowledge their mistake and own up to it. They obviously learned from it based on my experience these last couple days."

"The Plumb Right repair person was early! His picture was sent o me before he arrived so I knew he was legit. He inspected our water heater and started to drain it right away. He installed a larger heater as family has grown and now has teenagers. All fixed and hot water flowing within 3 hours."

"Aquarius Home Services' personnel are always friendly, efficient, and good communicators. Ryan Kahl did a great job for us servicing our water conditioning system. He is a good communicator and very courteous, exploring how he could provide additional help or service for us."

"The entire experience with this company was beyond excellent. I could not have asked for better service from the two team members that worked on my project. Thank you for being such a great company!"

"It went wonderfully. We have been using St. Paul Pipeworks for many years and will continue to do so. They're prompt, professional, clean and courteous. Paul explained the options for repair to help us make the best decision for the drain connection, then did a great job fixing it quickly and well."

"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
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"Once again Vincent outdid himself.  I called Friday because of a very leaking valve in the basement that led to a very leaky outdoor faucet.  At the last minute I added replacing the strainer in our kitchen sink.  Vincent was able to come the very next day, even though it was Saturday, with no extra charge.  He went to Menards for the parts for the sink as it was a non standard setup.  Then he removed the old valve downstairs and replaced it with a new type that is easier to use and does not leak.  This required cutting copper tubing and soldering the new piece in.  Then he replaced some worn parts on the outside faucet, and replaced the kitchen sink strainer making sure the sink would now old water and there were no leaks under the sink.  The very old and hard to access outside faucet is still dripping, but he offered to come back to check on it.  He was trying to repair it without ripping up any walls- but it is 28 years old.
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"Main water valve was leaking on a Monday morning. Harrison came right over and fixed it. Very reasonable price, excellent service."

"Repaired our gas leak fast and safely. Will hire again and recommend to everybody!"

"The service was done neatly."