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"We have been loyal customers of Genove for years, but this year they exceeded any expectations. From the emergency service call on a cold Sunday night in February to the installation of the new furnace and hot water heater today. Armando and crew are terrific. Ryan, Richie and Shawn completed the project in less time than we expected. And, Armando assisted us in the HEAT loan program which has us paying for this work at zero interest over 7 years as well as handled the rebate programs. Highly recommend Genove!"

"Attentive service. Problem diagnosed quickly and repaired. Efficient work..."

"My gas water heater was leaking and starting to get a bit old... so I needed a replacement. Boston Standard gave me an estimate after emailing them a few photos of my existing setup, and came out to replace it the next morning. Their estimate came in lower than another company I looked at by a fair amount. They also gave me a discount on a scratched water heater they had on hand that another customer rejected. The were prompt, professional, and got the job done quickly. I will absolutely hire them again for my plumbing needs."

"One night around 10:30 I happened to notice water leaking out of somewhere in my boiler room. I panicked and called Damaso Plumbing. This is the first time I called them and Brian called me back immediately and was out at my house within 30 minutes to stop the leak. It ended up being my expansion tank that had corroded and sprung a leak. Brian was able to use a temporary tank to get me through the night with heat and hot water until the next day when he returned with a new tank. Brian was extremely knowledgeable, helpful and polite. I would definitely recommend him to others and I will be using him again myself."

"Great service and I highly recommend to anyone."

"It went very well. Alligator Rooter was a very professional team of two very experienced plumbers. They performed all requested work. Their prices were reasonable and they were punctual and very courteous. I would definitely recommend Alligator Rooter to any home owner needing plumbing services. I am extremely happy with the services performed by Alligator Rooter."

"The water heater replacement went really well but they haven’t called me when I wanted more services.  They went above and beyond to make it elevated in case my basement flooded again.  Two or three people came out."

"The job required a quick trip to Home Depot by the plumber, but the installation was still completed quickly and I am very happy with the outcome. I would definitely hire Affordable Drain Flow again."

"Excellent service! Easy to deal with."

"Showed up within the specified time. Job was completed timely with minimal clean up. He told my wife it would be an additional $75 because there is a crawl space. --on a side note my crawl space is large enough that there was no crawling involved. This is my fault for not reading the "Fine print" Had I known this I would have never had the job done. By the time I heard he already cut the pipe. Paying $225 to have a $20 part installed in 20 minutes is excessive. I could have done this job myself. I am in middle of a home remodel and figured it's one less job I needed to do myself. Lesson learned. But this isn't about the $75 I don't care about $75. It's about a contractor not caring that his customer feels like he's being screwed. If he had just said I'm sorry about the misunderstanding let's split the difference it would have left a much better feeling. I run a six million dollar business where customer service is key. I can't count the number of times I've had to cut a deal to make somebody feel better because they didn't read my fine print. But this is why my customers come back and I won't be a customer that does come back.
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