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"Well. Naz responded quickly to our request. It started out as a water tank replacement, but due to the smell of gas in front of our home when exploring a place to vent the new water tank, we had to have the gas turned off. An inconvenience in July, a real issue in the middle of January! Naz got the new lines in to our water heater and furnace right after the gas company sleeved the existing line and returned our service. He came back the following week to finish running the remaining lines for the gas dryer and stove."

"The team was polite, friendly, and professional while working which is just as important to me as how happy I a with the work that was completed. I would hire them again in the future for any needs."

"Two professional installers. Done in one day.  If only one person had been there for the install it would have been a 2.5 day job. With two people the job was completed in one day. I bought their recommended Amana furnace/AC. They were personable and interacted well when I had questions. If one person had been there it would have been a 2.5 day job. The unit worked the first time they turned it on and is a significant improvement. At the end of the job they thoroughly cleaned the area. And no up front money which indicated a well run business.
I had been told about other people who installed furnaces but I am confident that they were horror stories waiting to happen. This job required experienced workers. I may have paid more, but I may have ended up with a low quality (cheaper) unit as well as delays while the installer dealt with personal issues or disappeared.
This is the third time I have used Giant and each instance was totally satisfactory.
Note: I typed a more detailed review but this site caused text to disappear for no obvious reason.
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"Outstandingly! The installer from Orbit, a young man name JOHN did an outstanding job of installing, providing helpful information, and providing and extra service which required repair of a leak in the main water line coming into the house. Great job of coordinating with the American Water Company worker to manage water shut-off and turn-on. I can't thank Orbit enough for sending JOHN to install my system. Anyone receiving his services in the future is in for a treat. John deserves a "Beyond the Zone" (Military personnel will understand that terminology) pay raise he is well worth retaining as a skilled technician and one H***-of-a-nice person, a great public relations entity for ORBIT!"

"Fabulous group. We have been using them since we moved here ten years ago. My mom uses them in Beaver. We have an agreement. They come in the summer and winter. They are always wonderful. Last fall they check the furnace. They cleaned out the air conditioning unit. They put the cover on it. They were amazing. They are always wonderful. I like the fact that my mom is ninety two, and they do not take an advantage of her. When she has a problem, they will come and take care of her. She has used them for many years. I use them for services, but my mom will call them, and they will come out the same day. When they call you that they are on their way, they are on their way. Mike said they are always nice. They put on those booties on, they don't get anything on the carpet. They cleaned up after themselves. Everyone we have had here is wonderful."

"The install could not have gone better. The technician was at my home at exactly the time given. My water heater is in a carpeted hall way and the technician was careful and considerate to ensure that carpet was not damaged. The installation took about 2 hours and when done, I would never have known the technician was in the home except that I now had hot water."

"Quick assessment and repair of a gas leak in stove equipment. Reasonable price. Would call again"

"I used this company to clean bathtub drains & install new shower heads & 2 bathrooms. They did a nice job - punctual."

"HM Maintenance responded immediately to our request for quote. Harold was at our door a few hours later, and was courteous, friendly and knowledgeable. He quoted us a very reasonable price and came back the next day to complete the job. Harold repaired the diverter issue in the fixtures, which entailed removing existing tile. He replaced the fixtures, retiled everything, and even cleaned up after himself. I felt completely comfortable having Harold in my home. I will definitely call him again when the need arises. I recommend him highly!"

"Services performed 06/13/2020. Early on a Saturday there was no heat in master bath sink hot water and we assumed it was the water heater. Bucci & son (the son & his helper to be exact) had been out to clean our drains two days earlier on 06/11/2020 (see my separate review for that) and we were so pleased I called them again thinking the thermostat on the water heater was bad because it was a relatively new water heater. It was a Saturday but Bob again sent his son that afternoon. It turns out he traced it to a minor problem at the sink and refused to charge me or take payment of any type. It has been a long time since I have experienced this type of quality customer service that used to be standard business practice and wanted to Bob, his Son & their Helper know how appreciated it is. I will refer them whenever possible and will request their services in the future when needed."