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"After calling multiple companies to get someone out to pump my septic tank I finally got one to answer the phone. Mind you, this was an emergency and I needed someone ASAP as my septic tank was overflowing into my yard! Quality Service Today answered on the second ring. I spoke with a young lady who was so nice and professional who was able to help get me on schedule later in the afternoon (but same day) my technician was Jeremy who was very nice and explained all my options and provided upfront pricing so that I could make my own decision. I didn’t feel he was being pushy at all for a sale. He answered all my questions and got everything taken care of. Thank you Quality Service Today for an exceptional experience."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"I called first thing on Monday morning and someone was on their way by the time I got out of the shower. He showed me what had caused the problem and worked quickly to repair the system. He explained everything that he was doing and I had heat before the afternoon was out. If anything happens in the future, Alpine will be my first call. I couldn't have asked for a better experience."

"We have a solar hot water heater that they did not install. They were more than willing to service it and fix somebody else's mistakes. They had a very fair price and did not take advantage of the fact that we had few options. They were honest and up.front about everything"

"I was very pleased with the service I received. Prompt, courteous, professional. This will be my go-to company for air and dryer vent cleaning."

"This was an excellent experience overall. I received prompt estimates and the service was performed very professionally. The installers were very professional, were extremely careful to cover carpeting with plastic sheeting and left everything spotless even on a very rainy day. The chief installer gave me very specific instructions on the operation of the water heaters. The chief installer also pointed out a separate issue not related to the water heaters that needed correcting.
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"Jeremy did an excellent job replacing my water heater. He is very knowledgeable and easy to work with. I highly recommend Pipemasters Construction."