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"Legacy Air Conditioning and Heating are knowledgeable, easy to work with, patient to answer questions and explain whatever I didn't understand, quick to respond, and in the offseason, I was installed the very next day. Owner, office staff, installer, all professional and articulate. Couldn't be happier. The Customer Service and Expertise: Chad has many years of HVAC experience before starting his own business, so he comes with a wealth of knowledge and experience. He's happy to answer any and all questions you may have and responds promptly by phone or text. Legacy's computerized quote and purchasing system makes that process a breeze, allowing you to easily compare product choices and make your final decision online without the pressure of "deciding NOW" while they are presenting to you your options in your home. Integrity is of paramount importance to Chad and his team. He's committed to selling you the right unit to address your concerns and install it absolutely correctly. And Legacy is the only company I found offering a 10 year parts AND a 10 year labor warranty if you keep up with your annual maintenance on your unit. His installers were courteous, personable, knowledgeable and again answered the myriad of questions I had. Products: Trane dealer, Legacy was incredibly competitive on their pricing, and Trane is a solid product. Their SEER 16 is only slightly more than their 14 SEER, and NBU (New Braunfels Utility) offers a rebate on the SEER 16 through July 31, 2018 (often these renew, just check the website, click Rebates). Legacy made sure I had all the necessary paperwork to file for the rebate, with their part filled in, and handed it to me on the day of my install. Efficiency at its best! If you like tech, the standard touchscreen programable thermostat will connect to your cell phone after installing a free app, enabling remote access to adjust your home temperature while you are away. The device also gives you all kinds of information, even a weather forecast! And the thermostat is intuitive and easy to use."

"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

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Patti, was friendly, quick to respond to requests, overall great customer rep for the company...made selecting Pro Star as our provider very easy.  The tech, Robert was friendly, courteous, helpful, conscience and explained in detail what he was going to do before he did it when replacing the RO system.  They didn't as many companies will do try to upsell anything and as any good tech he also viewed our water softener was a very old one (over 17 years old, not even in market any longer) and simply offered a brochure of their systems, highlighting some of the advantages to include their service whenever we might need it.  There was no arm twisting or hard sells involved from either Patti or Robert. 

After review and further discussions, we decided to go with their system, Puronics and added the water softener to the contract.  As I always do, I asked for better pricing and since we were buying both a water softener and RO system...they were more than accommodating, giving us a better deal than I even expected.  A+ in my book. 

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"I would recommend using Action Roofing and Remodeling. I had my roof replaced and the entire process was very well coordinated and work was completed as per contract . Supervisor was quick to respond to my questions and remedy my concerns."

"Everything went smoothly up until I had a ceiling leak and we found that the condensation line to the other unit was broken during the installation. It was not carelessness but a poor design by the builder of the home. Anyway, they agreed to fix it and the damage it caused, without any need for me to make a lot of noise. My only complaint was that the repair was long and drawn out taking 4 or 5 visits to complete and the repairman was good but never came on schedule."

"The plumber arrived within the time frame, identified what had to be done and offered different models and price options regarding the replacement heater. Mario the plumber, was very knowledgeable in regards to what the new water heater standards are and what would best work in the space available. After agreeing on the replacement model and price, he picked up the unit from storage and within 2 hours had replaced the unit. During the install he explained in detail the features of the new unit and why new connections (replaced copper with flex piping) would prevent electrolysis due to steel pipes coming out of the heater and copper pipes installed in the home. All in all a very professional job. I would definitely recommend Legend Plumbing to friends and neighbors."

"After being quoted a ridiculous price for a part from a much larger well-known repair company, I decided to try a small business to see if the service was better and fairer. So far so good, Marcus came out and diagnosed the problem and my heater is now back to working just fine. Marcus identified that the other company had recommended me replace a part that nothing was wrong with it, and in doing so saved me money. He was professional and knowledgeable and will definitely be sticking with Texas Air Repair."

"The technician arrived on time and very professional. We had an issue with a leak on one of our units. Instead of pressuring us to go through his company, he explained what was going on and provided a quote. He was supportive when we wanted to wait on scheduling anything so that we could contact the original installing AC company to find out about the warranty."

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He checked out our 11 year old washer and told us it was better/cheaper to replace the washer than repair it because the parts would be refurbished and take lots of time to get.  In addition he said that other parts would probably break down in the near future because of the age of the washer.  What honesty.  I highly recommend Next Service.

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"Wonderfully! Technician (Jonathan) came out on a Sunday to get our AC back up and running. Jon Wayne always gives us a thorough breakdown of our options rather than insisting we replace parts that could last a bit longer, or going the most expensive route. Top notch all around."