Get matched with top swamp cooler installers and replacers in South Grafton, MA

"We needed our boiler replaced and had multiple companies come and look at the job. We ended up selecting Sila as we read good reviews on the company. Sila surpassed our expectations. The tech who performed the install (Gage) was on time, communicated the entire process to us from start to finish and did a tremendous job. He also made sure to clean up afterwards and was very professional. We would absolutely hire Sila again!"

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Scott and his assistant called me the morning of my appointment and were able to show up earlier than scheduled, which was great. They were professional, informative, and funny. Scott looked at our damper and found it to be completely broken. He went over the replacement options and costs, and explained everything in great detail. I went with the slightly more expensive option which should be much more durable than replacing the existing mechanism. Once I made the decision, they went right to work, explaining each step of the way. The work was completed in about 45 minutes, and they were happy to look at our heating system in the basement, as well as an access panel to the flue for our oil furnace. Scott gave great advice, and was fantastic to work with. I would recommend Scott and The Chimney Chap to anyone who needs chimney work!
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"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"I contacted Peter because I was concerned about my hot water heater. It was close to 16 years old and I knew I was living on borrow time. Peter outlined all of my options for replacement heaters including reimbursements from MassSave and addressed the concerns I had about some of the options. In the end, I had him install the electric heater. Peter does great work and is more responsive than anyone I have met on Angie's List. I would recommend him to anyone."

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"Jason and Noah did a great job replacing the old knob and tube wiring and installing a three-way switch on a dark flight of stairs. They worked on our project from start to finish, without interruption, which we greatly appreciated. They did a good job patching the holes they had to make in walls and ceilings in order to run the new wires. They cleaned up nicely at the end of each day and stored their tools out of the way in our basement overnight. At the end of each day, Jason gave us a walk-through of the progress he and Noah had made during the day. He had a positive, professional, "can-do" approach to the work and challenges of the project."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Usually I don't write reviews on the same day the service was performed but these guys are exceptional, The Technician named Nature showed up on time as scheduled. He was extremely professional and introduced himself. I walked him to the AC Unit in the basement, He took a quick look at the unit. Walked him through the house and showed him all the vent locations. He started by sealing the vents with a plastic covers and then fired up two of the compressors. To blow air inside the vents. The dirt was collected in the big filter with compressor. We had done some constructions work in the house and there was a lot of saw dust that was accumulated in the vents. He also made sure that he cleaned up after himself, I had a new filter that I brought recently and he offered to install it at no cost. He also offered to dispose off the old filter. The job took around 2.5 hours and the technician made sure everything worked before he left. Made a credit card payment using their "fancy" tablet. The service these guys offered was exceptional and beyond ! Highly recommend them."